Knowledgeable Guest Service Representative experienced in busy settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Services Attendant
Social on Main
110 South Main Street Elizabethtown, KY 42701
03.2024 - Current
Enhance guest satisfaction by providing exceptional customer service and promptly addressing their needs.
Assists in check-in and check-out processes for bowling alley.
Maintains a clean and welcoming environment to ensure guest comfort throughout their visit.
Resolves customer complaints in a timely manner, demonstrating professionalism and empathy.
Concession Stand Attendant
Elizabethtown Sports Park
1401 West Park Road Elizabethtown, KY 42701
05.2023 - 08.2023
Proper cash handling including, greet and service guests at registers, taking orders, and accepting. payments, handling cash, debit and credit cards.
Replenish foods at serving stations.
Worked flexible hours across night, weekend and holiday shifts.
Worked independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Elizabethtown High School
620 North Mulberry Street Elizabethtown, KY 42701
05.2025
Skills
Professional Appearance
First Aid Training
Customer Service
Cash Handling
POS system operations
Accomplishments
President of the Environmental Club (2022-2024)
Member of the Region and State Team for Cross Country, Track and Swim (2022-2024)
All-State Honorable Mention for Cross Country, Track and Swim Teams.
Member of the National Beta Club (2023-2024)
Member of the Future Business Leaders of America (2023-2024)