Gemma Jacobson
Mankato,MN
Overview
2
2
years of professional experience
Work History
Athletic Department Assistant/Softball Manager
Minnesota State University, Mankato
09.2023 - Current
- Organized, maintained and updated files and records, keeping data for faculty members current and in good order.
- Received and referred phone, mail or in-person inquiries and requests to appropriate staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Catch for softball pitchers
- Help move equipment
- Skilled at working independently and collaboratively in a team environment.
Front of House Team Member
Chick-Fil-A
03.2022 - 08.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
Sales Associate
UPS Store
08.2021 - 03.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Construction Management
Minnesota State University, Mankato
Mankato, MN06.2027
High School Diploma -
Davies High School
Fargo, ND06.2023
Skills
- Knowledge of Computer Software
- Flexibility
- Public Speaking
- Time Management
- Planning
- Positivity
Timeline
Athletic Department Assistant/Softball Manager
Minnesota State University, Mankato
09.2023 - Current
Front of House Team Member
Chick-Fil-A
03.2022 - 08.2022
Sales Associate
UPS Store
08.2021 - 03.2022
Bachelor of Science - Construction Management
Minnesota State University, Mankato
High School Diploma -
Davies High School