Professional Summary
Overview
Work History
Education
Skills
Timeline

Gemma Marino

Dylan and Pete's Ice Cream
Winchester,MA
4
years of professional experience

Dynamic team member with proven expertise in customer service and cash handling, honed at Playa Bowls and Dylan and Pete's Ice Cream. Excelled in fostering team collaboration and enhancing operational efficiency, significantly contributing to a positive work environment. Demonstrates a keen attention to detail and a problem-solving approach, ensuring high-quality customer interactions.

Work History

Team Member

3 Years 2 Months
Playa Bowls | 06.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Team Member

4 Years
Dylan and Pete's Ice Cream | 08.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Winchester High School | Winchester, MA | 06-2025

Skills

Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Collaboration and teamwork
Following instructions
Cash handling

Timeline

Team Member

Playa Bowls
06.2023 - CurrentRead More

Team Member

Dylan and Pete's Ice Cream
08.2022 - CurrentRead More

Winchester High School

Read More
Gemma Marino