Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gen Ott

Stacy,MN

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

9
9
years of professional experience
2012
2012
years of post-secondary education

Work History

Housekeeping Room Attendant

Running Aces Casino & Racetrack
Columbia, MN
08.2025 - Current
  • Cleaned guest rooms and common areas to maintain cleanliness standards.
  • Replenished linens, toiletries, and supplies for optimal guest experience.
  • Managed inventory of cleaning supplies and equipment for efficient operations.
  • Followed safety protocols for handling cleaning chemicals and equipment.

Store Manager

Dollar General
Grantsburg, WI
06.2023 - 07.2025
  • Managed daily store operations and ensured efficient workflow.
  • Trained and supervised staff on customer service best practices.
  • Organized merchandise displays to enhance customer shopping experience.
  • Ensured compliance with safety regulations and company policies.

Shift Manager

Burger King
Forest Lake, Minnesota
02.2020 - 05.2023
  • Managed inventory levels to optimize stock availability and reduce waste
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Ensured compliance with food safety regulations and quality standards.

Shift Leader

McDonald's
Wyoming, MN
09.2016 - 01.2020
  • Supervised team during peak hours to ensure efficient service delivery.
  • Trained new crew members on operational procedures and customer service standards.
  • Managed inventory levels, ensuring stock availability for daily operations.

Education

GED
Cambridge , Mn

Skills

  • Inventory management
  • Visual merchandising
  • Staff training
  • Customer service
  • Performance evaluation
  • Employee scheduling
  • Outstanding communication skills
  • Training and mentoring
  • Multitasking and organization
  • Hospitality and accommodation

Timeline

Housekeeping Room Attendant

Running Aces Casino & Racetrack
08.2025 - Current

Store Manager

Dollar General
06.2023 - 07.2025

Shift Manager

Burger King
02.2020 - 05.2023

Shift Leader

McDonald's
09.2016 - 01.2020

GED
Gen Ott