Gena Bowman-McCray
HOUSE MANAGER
GwynnOak,Maryland
Summary
Knowledgeable Recovery Coach highly effective at building productive relationships with clients to facilitate treatment goals. Talented problem-solver with a service-oriented approach. Looking to leverage 3 years of experience in a new role with room for advancement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
House Manager
Gaudenzia Treatment Center
Baltimore, MD
03.2019 - Current
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Assisted residents with daily hygiene and living tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Communicated with delegating nurse to coordinate and complete medical services.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Maintained store equipment, printers and fax machines.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained and developed personnel to improve safety, employee relations and resolve client issues.
Education
High School Diploma -
Baltimore City Community College
Baltimore, MD09.2013
Skills
- Mental Health Support
- Relationship Issues Management
- Mobility Support
- Team Meetings
- Therapeutic Exercise
- Monitoring Recovery
- Recovery Units
- Household Chores
Timeline
House Manager
Gaudenzia Treatment Center
03.2019 - Current
High School Diploma -
Baltimore City Community College
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