Kayla Shanise Brown
Greensboro,NC
Summary
Aspiring Hematology-Oncology Specialist | Nursing Pre-Med Student | Honors Scholar
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
House Manager
Tillary Women's Shelter
08.2024 - 08.2025
- Conducted hourly patient-style wellness rounds for 200 residents, monitoring safety, health, and emotional well-being.
- Assisted women with substance use recovery and mental health management, connecting them to appropriate clinical and social resources.
- Documented resident interactions, crisis incidents, and daily observations with a focus on accuracy and confidentiality.
- Collaborated with the NYC Department of Homeless Services to coordinate placement, treatment referrals, and support plans.
- Provided crisis de-escalation, empathetic listening, and emergency intervention to residents in acute distress.
Front Desk Receptionist
Institute for Community Living (ICL)
07.2024 - 06.2025
- Served as the first point of contact for a nonprofit behavioral health facility, welcoming and directing clients seeking medical and social services.
- Scheduled and coordinated appointments with healthcare providers, supporting access to psychiatric and preventive health services.
- Managed confidential client documentation, adhering to HIPAA standards and organizational protocols.
Front-of-House Trainer
Chipotle
09.2023 - 07.2024
- Trained and supervised 10+ new employees in customer service, food safety, and health compliance, reinforcing FDA food-handling regulations.
- Delivered high-volume, fast-paced service with focus on accuracy, teamwork, and customer satisfaction.
- Cultivated leadership and organizational skills transferable to healthcare team environments.
Entrepreneur/Stylist
Self-Employed Hairstylist
01.2019 - 01.2024
- Built and managed a diverse client base through targeted advertising and community networking.
- Applied knowledge of cosmetology and scalp health, reinforcing importance of hygiene, hydration, and individualized care.
- Developed time management, entrepreneurship, and interpersonal communication skills.
High School Program in Community Health & Preventive Medicine
Advanced Health Professions & Human Services Program
- Participated in science-based study and research projects related to public health and wellness.
- Completed advanced psychological/mental health training, gaining early exposure to patient support and healthcare systems.
Education
Bachelor of Science - Nursing
North Carolina A&T State University
Greensboro, NC05.2028
Skills
- Patient care
- Addiction & mental health support
- Crisis intervention
- Preventive medicine awareness
- Leadership
- Problem-solving
- Interdisciplinary collaboration
- Effective communication
Certification
- CPR (American Heart Association)
- NARCAN Administration
Timeline
House Manager
Tillary Women's Shelter
08.2024 - 08.2025
Front Desk Receptionist
Institute for Community Living (ICL)
07.2024 - 06.2025
Front-of-House Trainer
Chipotle
09.2023 - 07.2024
Entrepreneur/Stylist
Self-Employed Hairstylist
01.2019 - 01.2024
High School Program in Community Health & Preventive Medicine
Advanced Health Professions & Human Services Program
Bachelor of Science - Nursing
North Carolina A&T State University