Gena Kajfas
Bellingham,WA
Summary
Dynamic leader with a proven track record at The Woods Coffee. Enhancing customer satisfaction and sales while fostering a fun collaborative team environment. Skilled in conflict resolution and talent development, with a love for creating easy actionable steps to reach set goals. Expertise in coaching, time management, sales growth tactics, and working towards common objectives.
Overview
12
12
years of professional experience
Work History
Personal Trainer
Fitness Evolution
Bellingham, WA
02.2023 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive feedback and fun ideas.
- Trained clients for strength training, cardio vascular exercise, and stretching.
- Assisted clients with diet and fitness goals through realistic easy to reach steps.
Barista
The Woods Coffee
Bellingham, WA
12.2014 - Current
- Enhanced customer satisfaction by resolving any issues quickly to ensure high-quality service.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate solution for growth.
- Developed a strong company culture focused on collaboration within the team.
- Built high-performing teams through effective recruitment, onboarding, and talent development.
- Oversaw inventory, optimizing stock levels, and reducing waste of daily items.
Education
Nutritional Therapy Consultant - Nutrition
Nutritional Therapy Association
Olympia, WA02-2019
Skills
- Coaching, teaching and guiding people to reach their goals
- Creating actionable steps to reach said goals
- Staying organized and consistent, time management
- Motivating the team to stay positive and on task
- Creating a fun and safe environment to work in
- Problem solving, and conflict resolution
Timeline
Personal Trainer
Fitness Evolution
02.2023 - Current
Barista
The Woods Coffee
12.2014 - Current
Nutritional Therapy Consultant - Nutrition
Nutritional Therapy Association