Gena Padgett
Summary
Dynamic PAT Coordinator at Main Line Health with a proven track record in enhancing patient data accuracy and resolving discrepancies. Skilled in multitasking and data entry, I excel in providing exceptional customer service while ensuring compliance with health regulations. Committed to fostering a supportive team environment and improving operational efficiency.
Overview
6
6
years of professional experience
Work History
PAT Coordinator
Main Line Health
01.2024 - Current
- Receive, sort and upload high volumes of medical documentation into Epic with accuracy and speed.
- Enhanced patient data accuracy by diligently reviewing and validating medical records.
- Schedule pre-surgical appointments for all four of MLH campuses.
- Addressed patient inquiries with professionalism, providing information and appointment protocols.
- Resolved discrepancies in patient records, ensuring data integrity and reliability.
Unit Secretary
Main Line Health
10.2021 - 01.2024
- Managed patient scheduling and appointment confirmations efficiently.
- Coordinated communication between healthcare providers and patients.
- Maintained organized medical records using electronic health record systems.
- Assisted in the preparation of patient charts for daily appointments.
- Supported administrative tasks, ensuring compliance with health regulations and protocols.
Registration Receptionist
Main Line Health
10.2019 - 10.2021
- Facilitated patient registration process in Emergency Department, ensuring accurate data entry and compliance with privacy regulations.
- Assisted patients in completing registration forms and verifying necessary documentation for appointments.
- Utilized electronic health record systems to maintain up-to-date patient information.
- Provided comprehensive training to new reception staff members, fostering a supportive team environment.
Education
Associate of Applied Science - Medical Coding
Delaware County Community College
Media, PA12-2024
Skills
- Multitasking and organization
- Customer service
- Data entry
- Work Planning and Prioritization
- Problem-solving
- Attention to detail
Timeline
PAT Coordinator
Main Line Health
01.2024 - Current
Unit Secretary
Main Line Health
10.2021 - 01.2024
Registration Receptionist
Main Line Health
10.2019 - 10.2021
Associate of Applied Science - Medical Coding
Delaware County Community College
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