Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Genai Reliford

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Production Associate

TESLA, FREMONT
06.2022 - 06.2024
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Safely operated hand and power tools to complete repetitive tasks, thoroughly on Tesla, Model 3.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.

Call Center Representative

Moneypenny
05.2021 - 06.2022
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Youth Instructor

EOYDC
03.2017 - 08.2021
  • Established strong rapport with students by demonstrating genuine care for their well-being both inside and outside the classroom setting.
  • Developed individualized learning plans to address diverse student needs and abilities.
  • Promoted critical thinking skills by challenging students with open-ended questions and problem-solving tasks.
  • Collaborated with colleagues to develop cross-curricular activities that reinforced key concepts in multiple subject areas.

Cashier

HOUSE OF HOOPS BY FOOT LOCKER, VALLEY MALL SPACE B, CONCORD
09.2018 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Bachelor of Arts - Psychology

UNIVERSITY OF CALIFORNIA
Riverside, CA
01.2021

Skills

  • Effective written and verbal communication
  • Analytical and Critical Thinking
  • Efficient multitasking
  • Computer Skills
  • Manufacturing
  • Complex Problem-Solving
  • Attention to Detail
  • Punctual and Reliable
  • Packaging and Labeling

References

  • Isaac Manzo, (831) 676-6798
  • Regina Jackson, (510) 912-1377
  • Eddie Perry, (510) 227-9184

Timeline

Production Associate

TESLA, FREMONT
06.2022 - 06.2024

Call Center Representative

Moneypenny
05.2021 - 06.2022

Cashier

HOUSE OF HOOPS BY FOOT LOCKER, VALLEY MALL SPACE B, CONCORD
09.2018 - 09.2019

Youth Instructor

EOYDC
03.2017 - 08.2021

Bachelor of Arts - Psychology

UNIVERSITY OF CALIFORNIA
Genai Reliford