Summary
Overview
Work History
Education
Skills
Timeline
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Genara Louis

Duluth,GA

Summary

Passionate and versatile professional with over six years of diverse experience in customer service, logistics, and security operations. Known for a keen eye for detail and a knack for problem-solving, I thrive in fast-paced environments where my adaptability and strong communication skills shine. My dedication to fostering positive relationships with clients and colleagues drives me to deliver exceptional service and ensure operational excellence. Whether it's navigating complex security protocols or managing intricate logistics, I approach every challenge with enthusiasm and a commitment to excellence.

Overview

8
8
years of professional experience

Work History

Transportation Security Administration Officer

Department Of Homeland Security, TSA
10.2024 - 03.2025
  • Conducted thorough security screenings of passengers, baggage, and cargo, ensuring compliance with TSA regulations.
  • Operated advanced screening equipment to detect prohibited items and mitigate security threats.
  • Provided clear and professional customer service while enforcing security procedures.
  • Collaborated with law enforcement agencies to enhance airport security measures.
  • Maintained situational awareness and responded swiftly to potential security risks.

Mail Processing Clerk

United States Postal Service, USPS
11.2023 - 10.2024
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Identified and reported misdirected or damaged mail to ensure accurate processing.

Shift Supervisor

Freddy’s Steakburgers & Shakes
12.2020 - 08.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling operations and conducted bank deposits with precision and accuracy.

Stock Associate /E-Commerce Personal Shopper

Walmart
04.2019 - 10.2020
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintained effective team member communication.

Customer Service Representative

Domino’s
05.2017 - 08.2018
  • Provided friendly and efficient customer service.

• Handled orders via phone and point-of-sale system.

• Maintained a clean and organized work environment.

Education

High School Diploma -

Amos P. Godby High School
Tallahassee, FL

Skills

  • Budget adherence
  • Security Screening
  • Risk Assessment
  • Inventory Management
  • Logistics Management
  • Data Entry

Timeline

Transportation Security Administration Officer

Department Of Homeland Security, TSA
10.2024 - 03.2025

Mail Processing Clerk

United States Postal Service, USPS
11.2023 - 10.2024

Shift Supervisor

Freddy’s Steakburgers & Shakes
12.2020 - 08.2021

Stock Associate /E-Commerce Personal Shopper

Walmart
04.2019 - 10.2020

Customer Service Representative

Domino’s
05.2017 - 08.2018

High School Diploma -

Amos P. Godby High School
Genara Louis