Genavieve Ledbetter

• Developed proposals for improvements in patient safety, operational efficiency, and interdisciplinary collaboration to support strategic goals.
• Lead council meetings focused on employee engagement, workflow improvement, and quality initiatives.
• Facilitated communication between frontline clinicians and leadership to enhance collaborative decision-making.
• Coordinated implementation of departmental initiatives to drive measurable improvements in service delivery.

Provide clinical expertise while leading initiatives that improve operational performance, interdisciplinary collaboration, workflow efficiency, and patient care delivery across inpatient rehabilitation services.

Leadership & Operational Improvement

• Lead multidisciplinary quality improvement initiatives focused on workflow optimization, patient safety, staff engagement, and clinical operations
• Design, implement, and evaluate Plan-Do-Study-Act (PDSA) improvement cycles using stakeholder feedback and continuous improvement principles.
• Facilitate meetings, coordinate stakeholder communication, build consensus across disciplines, and present recommendations to leadership.
• Develop presentations, educational materials, and executive-ready communications supporting departmental initiatives.

Program & Project Coordination

• Coordinate quality improvement projects involving rehabilitation, nursing, physicians, and ancillary departments.
• Analyze workflow barriers affecting operational efficiency and develop recommendations that improve consistency and care delivery.
• Support implementation of standardized processes that improve communication and interdisciplinary collaboration.
• Participate in department initiatives focused on quality outcomes, patient experience, and operational performance.

Clinical Operations

• Collaborate daily with physicians, case management, nursing, pharmacy, speech therapy, physical therapy, and social work to coordinate complex patient care.
• Utilize Epic documentation and clinical data to support evidence-based decision making.
• Mentor staff members while promoting best practices and continuous improvement.

• Supported daily operations of an acute care rehabilitation department by assisting occupational and physical therapists with patient care activities, equipment management, and workflow coordination.
• Coordinated equipment availability, inventory management, and department resources to support efficient clinical operations.
• Collaborated with interdisciplinary healthcare teams including therapists, nursing staff, and support services to facilitate effective patient care delivery.
• Developed and implemented rehabilitation department prioritization guidelines to improve workflow organization, clarify service expectations, and support consistent decision-making across clinical teams.
• Created and delivered new employee orientation materials and training resources to support onboarding, staff competency, and integration into department workflows.
• Managed scheduling coordination for a rehabilitation department of 30+ clinicians, balancing staffing needs, coverage requirements, productivity expectations, and operational priorities.