Gene Mlenar

• Delivered exceptional service, addressing customer inquiries to enhance satisfaction.
• Ensured compliance with loss prevention protocols, reducing theft risk and maintaining safety standards.

• Informed guests of course conditions and rules, ensuring clarity and compliance.
• Enhanced golf experiences by engaging customers through personalized interaction.
• Oversaw pace of play, resolving player concerns to maintain a smooth experience.

• Conducted detailed title searches to identify real estate ownership and liens.
• Analyzed market trends to uncover investment opportunities in real estate portfolios.
• Responded to customer inquiries via email and phone to provide information on products and services.

• Developed regional sales strategies to enhance market share and brand visibility.
• Trained, coached and mentored members of the retail sales team to ensure goals were met.
• Developed company Model Store Guidelines
• Generated 100 million in annual sales with 10%sales increase oveer 230 stores

• Developed and implemented staff training programs for operational excellence.
• Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
• 155 million in sales with 8% increase across 25 stores.

Oversaw operations and development of managers across 30 stores in multiple districts.

Achieved $200 million in annual sales through strategic initiatives.

Received Excellence Award for outstanding performance and Team Achievement Award for collaborative success.

Advanced through progressively responsible positions throughout career in California and Arizona.