Gene Nieri
El Dorado Hills,CA
Summary
Senior Consulting Solutions Engineer with 10+ years of experience in solution design, integration, and troubleshooting. Proven track record of success in technical and sales environments, with a deep understanding of client needs and effective communication of technical solutions to technical and non-technical audiences. Collaborative team player who works effectively with cross-functional teams to deliver successful outcomes. Passionate about innovation and problem-solving, dedicated to driving technology forward and exceeding customer expectations.
Overview
29
29
years of professional experience
Work History
SLED Consulting Solutions Engineer
World Wide Technology
03.2022 - Current
- Collaborated with sales teams to understand customer needs and provide technical expertise in sales presentations and demonstrations
- Created technical proposals, statements of work, assist with RFW, RFI & RFP responses and solution designs to meet customer requirements and win business
- Attended industry events, trade shows, and conferences to represent the company and network with potential customers and partners
- Built and maintained relationships with key decision makers, influencers, and stakeholders in customer organizations to ensure customer satisfaction and retention.
- Coordinated with customers and resolved all technical issues and prepared documents.
- Promoted experience with cloud based solutions such as Amazon Web Services, Azure, Box and other SaaS, IoT & IaaS initiatives.
Sr. Systems Architect
Pacific Gas & Electric
06.2021 - 03.2022
- Design systems architecture through implementation
- Lead data migration project from Unity to PowerStore
- Environment assessment and documentation of entire infrastructure via Visio & supporting documentation
- Architect, Design, Implement & Support of, (Horizon & vSphere, vCenter, vSan), Azure/O365, Citrix XenApp/XenDesktop/XenServer, Windows Server, Linux, Disaster Recovery processes and project documentation
- Experience designing, implementing & support of high availability clusters & replication.
- Incorporated cloud architecture into new facility planning, reducing need for on-site equipment and technical support personnel.
- Provided technical leadership to team members during system design.
Sr. Solutions Engineer/Architect
ePlus Inc
10.2019 - 06.2021
- Conducted product evaluations, proof-of-concepts, and pilots to showcase capabilities and benefits of company's products and services to potential customers
- Conduct customer presentations on company value proposition and technical solution sets for assigned accounts and focus areas
- Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development
- Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
- Develop solution architecture and detailed line item configurations/bill of material (BOMs)
- Assist account teams with collecting customer business and technical requirements and determining recommended solution(s)
- Develop proposal and/or presentation of recommended solutions
- Attended industry events, trade shows, and conferences to represent company and network with potential customers and partners. Complete training, per development plan, and maintain certifications in accordance with focus area
Sr. Systems Engineer
TaxAudit
11.2018 - 10.2019
- Implement VMware SRM solution and design Disaster Recovery process and documentation
- O365/Active directory integration, Implement SSO for various SaaS platforms
- Act as Engineering liaison to DevOps to streamline deployment process and functionality
- Full Active Directory assessments, Group Policy management, Support of Clustered SQL servers, VMware, Windows, Linux server farm
- Mentor junior staff & provide escalation point for Network, Engineering & Development teams.
- Collaborated with clients to determine need and devise appropriate software and hardware solutions.
Sr. Solutions System Engineer
Entisys360 (e360)
04.2015 - 11.2018
- Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.
- Provided direction and guidance to process improvements and established policies.
- Collaborated with clients to define solution requirements.
- Conducted regression testing and submitted observations to development team.
Sr. Systems Engineer/Architect
American Pacific Mortgage
12.2013 - 04.2015
- Upgrade, document & manage Active directory, Group Policy, Windows, Linux & high availability Enterprise environments
- Implement DFS namespace servers across the organization thus making file sharing highly available
- SQL & SAN replication
- Responsible Microsoft System Center (SCOM)
- Implement & manage VMWare vSphere 5.5 environment
- Implement & manage Citrix 7.5 environment
- Facilitated vendor vetting process for blade system hardware saved over $40k via vendor negotiation.
- Completed software updates and assessed security patches for optimized computer use.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
Sr. Systems Engineer/Architect
Capital Network Solutions
10.2012 - 12.2013
- Design & Implement network and server infrastructure for various clients in the Sacramento area
- Design data networks specifically with VMWare performance and capacity and SAN considerations
- Asses and plan the design & implementation of Server, Network and Storage to integrate and replace legacy systems for customers (Microsoft, Citrix, VMWare, Dell Equallogic, Nimble Storage, HP & Cisco)
- Active Directory upgrade/migrations and Exchange upgrade/migrations
- Firewall configuration and upgrades (Cisco ASA, SonicWall) & F5
- Layer 3 routing/switching, VLAN configuration and management
- Meet with customers to assess their needs, create Statement of Work, present SOW at pre-implementation meeting.
- Completed software updates and assessed security patches for optimized computer use.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
Sr. Systems Engineer
SEIU Local 1000
09.2010 - 10.2012
Director of IT
Bentec Medical Inc
02.2008 - 09.2010
Sales Engineer
CCH Inc. A Wolters Kluwer Business
01.2007 - 02.2008
Digital Health Engineer
Intel Corporation
04.2006 - 01.2007
Sales Systems Engineer
Apple Computer Inc
07.2001 - 04.2006
Network Systems Administrator
Sterling Software
06.1999 - 07.2001
Systems Administrator
Hewlett Packard
04.1997 - 06.1999
Process Engineer
Packard Bell / NEC Computers
05.1994 - 04.1997
Education
A.A.S. Degree - Computer Science
1995
A.A.S. Degree - Electronics
1994
Skills
- Virtualization Technologies
- Collaborative Development Planning
- Business Process Improvement
- Technical Analysis
- Superior Time Management
- Technical Sales
- Best Practices and Standards
- Resource Allocation
Certification
- Cisco - Black Belt Collaboritive Sales
- Cisco - Black BeltData Center Networking
- Cisco - Black Belt ThousandEyes Pre-Sales
- Cisco - Black Belt Full Stack Observability
- Cisco - Certified Network Associate (CCNA)
- Exagrid - Certified Engineer
- VMware - Cloud for AWS (VSP-NV)
- VMware - Cloud on AWS (VSP0VMC)
- Citrix - Certified Engineer Virtualization (CCE-V)
- Citrix - Certified Pro Virtualization (CCP-V)
- Citrix - Certified Associate Virtualization (CCA-V)
- Barracuda - NG Certified Firewall Engineer
- Microsoft Certified - MCSE 2003
Timeline
SLED Consulting Solutions Engineer - World Wide Technology
03.2022 - Current
Sr. Systems Architect - Pacific Gas & Electric
06.2021 - 03.2022
Sr. Solutions Engineer/Architect - ePlus Inc
10.2019 - 06.2021
Sr. Systems Engineer - TaxAudit
11.2018 - 10.2019
Sr. Solutions System Engineer - Entisys360 (e360)
04.2015 - 11.2018
Sr. Systems Engineer/Architect - American Pacific Mortgage
12.2013 - 04.2015
Sr. Systems Engineer/Architect - Capital Network Solutions
10.2012 - 12.2013
Sr. Systems Engineer - SEIU Local 1000
09.2010 - 10.2012
Director of IT - Bentec Medical Inc
02.2008 - 09.2010
Sales Engineer - CCH Inc. A Wolters Kluwer Business
01.2007 - 02.2008
Digital Health Engineer - Intel Corporation
04.2006 - 01.2007
Sales Systems Engineer - Apple Computer Inc
07.2001 - 04.2006
Network Systems Administrator - Sterling Software
06.1999 - 07.2001
Systems Administrator - Hewlett Packard
04.1997 - 06.1999
Process Engineer - Packard Bell / NEC Computers
05.1994 - 04.1997
Heald Institute of Technology - A.A.S. Degree, Computer Science
Heald Institute of Technology - A.A.S. Degree, Electronics
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