Gene Reyna
San Antonio,TX
Summary
Proven and motivated production worker with extensive experience in fast-paced environments, dedicated to advancing career opportunities. Recognized for strong attention to detail and a proactive approach to problem-solving, focusing on root causes to enhance operational efficiency. Skilled in effective collaboration to meet production goals while maintaining high standards of quality. Eager to leverage expertise to drive results and support organizational objectives, contributing positively to team success.
Overview
18
18
years of professional experience
Work History
PC Material Handler
Tesla
03.2024 - Current
- Entail organizing, issuing, and receiving materials, and ensuring daily preparation of materials for use by Tesla cells crews.
- Work proficient within departments to collaborative group dynamic.
- Understand mechanical components fit together and successful part pre-assembly.
- High responsibilities of delivery materials by lifting, bending, and standing for extended periods.
- Proficient work in hazard areas and safety coming 1st.
- System knowledge of VRC help trouble shoot system errors and bring production system back up to avoid downtime.
Senior Mortgage Officer
Chase Bank
07.2023 - 03.2024
- On-site mortgage loan officer interviewing customers and recommend proper mortgage loan.
- Provided individual counseling of products to best meet individual needs.
- Recommended and reviewed client financials and promoted line of product.
- Handled loan regards working under pressure to meet deadlines and monthly sales.
- Specialist and work with builders and realtor and working as a one team.
- Showed, supported, tracked, and logged requested documentation for loan review.
Mortgage Loan Officer / Default Credit Counselor
Pentagon Federal Credit Union
05.2020 - 07.2023
- Interviewed and recommended the correct mortgage needs to customers.
- Reviewed and requested documents for processing and aided with documents as needed and prepared for closing to meet timelines.
- Reviewed tax returns and/or related documentation for verification of income to meet debt to income ratios.
- Develop and maintained knowledge of lending products and services and meet monthly goals.
- Maintained knowledge of loans on the following: ARM products, VA, IRRRL, FHA, Conventional, Cash out, Rate and Term and HELOC.
Consumer Lending
Randolph-Brooks Federal Credit Union
10.2014 - 05.2020
- Reviewed personal information to make lending decision for credit worthiness and probability of repayment.
- Provided guidance to members with credit difficulties as to right loans, specific requirements, and restrictions.
- Reviewed tax returns and/or related documentation for verification of income.
- Served as finance adviser to recommend member with best service to ensure loan request and accurate.
- Analyzed financial information to recommendation & keeping credit limits and review credit reports.
- Handled loan regards to bankruptcy and working under pressure to meet deadlines.
Reverse Mortgage Consultant
Wells Fargo Bank
01.2010 - 10.2014
- Managed relationship with customers by developing work objective.
- Provided solutions in purchase, Short Sales, and Deed in Lieu to avoid foreclosure.
- Gathering supporting documentation and recommend best line of business.
- Delegated home options and discuss liquidation options.
- Reported foreclosure to customers about process and next steps.
- Handled loan in bankruptcy and working under pressure to meet deadlines.
- Engaged with customers to help resolve bankruptcy and foreclosure related issues.
- Understood finance and knowledgeable of home mortgage financial packages.
- Assisted with short sales, HUD1, appraisal, sale, FHA, VA benefits, HUD guideline and foreclosure.
Microsoft - Order Management Analyst
Accenture
01.2008 - 12.2009
- Review service line agreement and manage project development.
- Calibrate & provide excellent client support by project management to Microsoft delivery center.
- Handled client orders and provide resolution to meet client deadlines.
- Preparation and meet upcoming product line launch dates.
- Calibrated meeting, design and prepare product launch release of product using SAP.
- Report monthly forecast sales goals.
- Calibrated with Account Executives, Category Manager & clients by providing correct price & allocation.
- Prepare daily, weekly & monthly aging reports, customer and supplier exposure report, and sales reports.
- Using Microsoft Office applications and SAP reporting.
- Reviews monthly operating plans.
- Collects, compiles, analyzes, and verifies inventory data to ensure the integrity of accounting records.
Education
Bachelor of Science - Commercial Design with emphasis in business administration
Graceland University of Iowa
Lamoni, IACertificate of Technical Studies - Frontline Manager Leadership Program
University of Denver
Denver, COSkills
- Proficient in investigative techniques
- Problem-solving expertise
- Detail-oriented approach
- Proficient in computer applications
- Physical ability
- Initiative-driven
- Technical troubleshooting
- Analytical troubleshooting abilities
- Proactive maintenance strategies
- Critical thinking analysis
Websites
Timeline
PC Material Handler
Tesla
03.2024 - Current
Senior Mortgage Officer
Chase Bank
07.2023 - 03.2024
Mortgage Loan Officer / Default Credit Counselor
Pentagon Federal Credit Union
05.2020 - 07.2023
Consumer Lending
Randolph-Brooks Federal Credit Union
10.2014 - 05.2020
Reverse Mortgage Consultant
Wells Fargo Bank
01.2010 - 10.2014
Microsoft - Order Management Analyst
Accenture
01.2008 - 12.2009
Bachelor of Science - Commercial Design with emphasis in business administration
Graceland University of Iowa
Certificate of Technical Studies - Frontline Manager Leadership Program
University of Denver