Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gene J Hernandez

PALMDALE,CA

Summary

Enthusiastic team player with a versatile background in customer service and sales. Known for strong communication, Listening and problem solving skills, dedicated to enhancing customer experiences and achieving business objectives.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Salesperson and Book Keeper

Sazon De Abuelita
08.2025 - 07.2026
  • Collaborated with team members to achieve daily sales goals and improve performance.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Addressed customer inquiries and resolved issues to improve satisfaction rates.
  • Collaborated with team members to streamline bookkeeping processes and improve accuracy.
  • Maintained accurate financial records using accounting software for tracking transactions.

Cashier and Kitchen Hand

Da Bomb Fish Tacos
01.2025 - 05.2025
  • Engaged customers with friendly service, addressing inquiries and providing menu recommendations.
  • Handled cash management responsibilities, balancing registers at the end of shifts.
  • Monitored inventory levels and communicated restocking needs to management promptly.
  • Greeted customers and responded promptly to customer needs.
  • Maintained orderly workstations, promoting a safe environment for staff and compliance with regulations.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Adapted quickly to changing tasks during peak hours, ensuring smooth service delivery for customers.

Car Detailer

Tres Armanos Car Detail
05.2022 - 09.2024
  • Performed thorough exterior and interior detailing to enhance vehicle appearance.
  • Maintained organization of tools and supplies to streamline workflow efficiency.
  • Implemented process improvements that reduced detailing time while maintaining quality.
  • Managed inventory levels for cleaning supplies, ensuring availability without overstocking.

Education

Associate of Arts - Business Management

Antelope Valley College
Lancaster, CA
06-2027

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Customer engagement
  • Active listening
  • Up-selling
  • Patience and empathy
  • Cleaning and sanitizing
  • Positive attitude
  • Verbal and written communication
  • Goal setting

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Salesperson and Book Keeper

Sazon De Abuelita
08.2025 - 07.2026

Cashier and Kitchen Hand

Da Bomb Fish Tacos
01.2025 - 05.2025

Car Detailer

Tres Armanos Car Detail
05.2022 - 09.2024

Associate of Arts - Business Management

Antelope Valley College