Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Genelle Salinas

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Will always do the right thing and act intuitively.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
07.2021 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Shift Supervisor

Gorditos
04.2020 - 06.2021
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Monitored food and beverage quality throughout shift.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Streamlined operations for increased efficiency by optimizing staff scheduling and task delegation.

Education

Associate of Arts - Psychology

Los Angeles Pierce College
Woodland Hills, CA
05.2026

High School Diploma -

High Tech Los Angeles
Lake Balboa
06.2021

Skills

  • Exceptional Customer Service
  • Cleanliness
  • Training and Mentoring
  • Critical Thinking

Accomplishments

  • Starbucks Partner of the Quarter - Partner recognition award

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
07.2021 - Current

Shift Supervisor

Gorditos
04.2020 - 06.2021

Associate of Arts - Psychology

Los Angeles Pierce College

High School Diploma -

High Tech Los Angeles

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Genelle Salinas