GENERA GRANGER
Arlington
Summary
Dedicated and versatile professional with experience in correctional facilities, substance abuse rehabilitation, customer service, and Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant - Cardiology
RPC Temp Service
Arlington
11.2025 - Current
- Room patients and obtain vital signs
- Perform EKGs and assist with cardiac testing
- Apply Holter monitors and event monitors
- Prepare patients for procedures and stress testing
- Update EMR records and patient charts
- Assist physicians with clinical duties and patient care
Certified Medical Assistant
Heart Place US Heart and Vascular
Arlington
09.2022 - 09.2025
- Measured vital signs (BP, heart rate, weight)
- Performed EKGs, rhythm strips, and signal average EKGs
- Applied/removed Holter & event monitors, loop recorders
- Managed pharmacy calls and prescription refills
- Handled patient calls and portal messages in EMR
- Insurance pre-certifications & surgery scheduling
Rehabilitation House Manager
Land Manor
Beaumont
11.2019 - 10.2021
- Supervised clients and enforced program guidelines
- Conducted intake and orientations
- Managed daily operations and resident activities
- Oversaw medication adherence
- Performed room searches & drug screenings
Call Center Agent
Alorica
Beaumont
09.2017 - 03.2021
- Assisted customers with orders, applications, and requests
- Resolved complaints and service issues
- Maintained records of interactions and transactions
Medical Records Clerk
Kelly Services
Beaumont
02.2014 - 07.2017
- Maintained confidential medical records
- Transcribed physician notes
- Updated EMR systems and insurance data
Warehouse Associate
Manpower
Port Arthur
06.2010 - 12.2013
- Scanned and filed documents
- Loaded/unloaded shipments
- Packaged and labeled products
Correctional Officer
Texas Department of Criminal Justice
Beaumont
07.2006 - 04.2010
- Supervised inmates and facility safety
- Conducted inspections and searches
- Escorted inmates and maintained reports
Education
Medical Assistant -
Peloton College
Arlington, TXDiploma -
Ozen High School
Beaumont, TXSkills
- Athena One EHR System
- E Clinical Works
- Vital Signs
- Injections
- Holter Monitors
- Scheduling
- Insurance Verification
- Prior Authorization
- Urine Collection
- Venipuncture
- Glucose Checks
- PT/INR
- Customer Service
- Leadership
Certification
- Basic Life Support (CPR & AED), American Heart Association
- Certified Clinical Medical Assistant, NHA,
References
Available Upon Request
Timeline
Medical Assistant - Cardiology
RPC Temp Service
11.2025 - Current
Certified Medical Assistant
Heart Place US Heart and Vascular
09.2022 - 09.2025
Rehabilitation House Manager
Land Manor
11.2019 - 10.2021
Call Center Agent
Alorica
09.2017 - 03.2021
Medical Records Clerk
Kelly Services
02.2014 - 07.2017
Warehouse Associate
Manpower
06.2010 - 12.2013
Correctional Officer
Texas Department of Criminal Justice
07.2006 - 04.2010
Medical Assistant -
Peloton College
Diploma -
Ozen High School