Genesis Avalos
Lynn,MA
Summary
Dedicated Home Health Caregiver with a proven track record at Bayada Home Health, enhancing patient quality of life through personalized care plans and emotional support. Skilled in vital signs monitoring and interpersonal communication, I've significantly improved patient well-being and safety. My commitment to excellence has led to a 40% increase in patient satisfaction scores.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Health Caregiver
Work Source Solutions
09.2024 - Current
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Assisted disabled clients to support independence and well-being.
- Enhanced patient comfort by providing compassionate and attentive care.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
- Conducted regular assessments of patients'' conditions, updating care plans as necessary.
- Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Managed time effectively while caring for multiple patients concurrently, prioritizing tasks based on urgency and importance.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed individual care plans for clients based on specific needs.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
Cashier Assistant
Pick N Bite
Boston, MA
06.2019 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Home Health Aide
Bayada Home Health
Beverly, MA
05.2022 - 12.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
Customer Service
South Station Am Track
Boston
08.2020 - 12.2021
- Provided excellent customer service by addressing inquiries promptly and knowledgeably.
- Provided exceptional customer service, resolving issues promptly to ensure client satisfaction.
- Provided exceptional customer service, leading to numerous referrals from satisfied clients.
- Provided excellent customer service, addressing client concerns promptly and efficiently.
- Improved overall client satisfaction by consistently providing exceptional customer service.
- Grew repeat client base through effective marketing and customer service.
- Provided excellent customer service, addressing concerns promptly and ensuring satisfaction.
Education
CNA - Nurse
Health Education
Brockton, MA12.2024
Skills
- Meal preparation
- Physical therapy support
- Vital signs monitoring
- Personal hygiene assistance
- Emotional support
- Fall prevention
- Patient care
- Documentation
- State Driver's license
- First aid and safety
- Behavioral support
- Feeding assistance
- Dressing assistance
- Wound care
- Care plan management
- Interpersonal communication
- Recording vital signs
- Light housekeeping
- Patient transport
- Mobility support
- Ambulation assistance
- Housekeeping
- Care plan assessment
Certification
Home health aide
CNA
CPR
Languages
English español
Native or Bilingual
Timeline
Home Health Caregiver
Work Source Solutions
09.2024 - Current
Home Health Aide
Bayada Home Health
05.2022 - 12.2023
Customer Service
South Station Am Track
08.2020 - 12.2021
Cashier Assistant
Pick N Bite
06.2019 - Current
CNA - Nurse
Health Education