Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Genesis Barragan

Fabens,TX

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Level-headed Medical Assistant Extern committed to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EMR system operations. Well-versed in charting patients, taking vitals and assessing patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Intern

Project Vida- La Clinica Guadalupana
06.2023 - 07.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Verified confidentiality of patient information and data to alleviate potential data breaches.
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
  • Maintained clean and safe clinic environment to prevent injuries.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Communicated with patients and families to answer questions and provide reassurance.
  • Sought feedback and guidance from supervisors to continuously improve performance.
  • Prepared lab specimens for diagnostic evaluation.

Waitress

Wing Daddy's Sauce House
04.2020 - 10.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Cocktail Waitress

Cattleman's Steakhouse At Indian Cliffs Ranch
03.2019 - 04.2020
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Assisted with bartending duties during high-volume shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Hostess

Cattleman's Steakhouse At Indian Cliffs Ranch
06.2017 - 04.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

Certified Clinical & Administrative MA1 - Medical Assisting

Cultural Technical Institute, LLC. (CTI)
1510 N Zaragoza Rd B13, El Paso, TX 79936
08.2023

High School Diploma -

Cotton Valley Early College High School
600 4th St NE, Fabens, TX 79838
05.2019

Skills

  • Digital Archiving
  • Records Administration
  • Quality Control
  • Billing and Coding
  • Medical History Collection
  • Performing EKGs
  • Exam Room Preparation
  • Internal Medicine
  • Cardiovascular Disorders
  • Medical Histories and Vital Statistics
  • Specimen Preparation
  • Patient Correspondence
  • Clinical Applications

Certification

  • CMA - Certified Medical Assistant
  • First Aid/CPR Certified

Additional Information

I am a great worker willingly to learn and gain information to guide me to be better and thrive in this work environment. I do speak english and spanish, but I only know the basic vocabulary but I am eager to improve my language skills to have better communication skills with the patients. I am always wanting to find ways to help others or to make any environment around me welcoming and efficient around me to help others and myself, also to show others we are responsible and care about our work.

Languages

Spanish
Limited Working

Timeline

Intern

Project Vida- La Clinica Guadalupana
06.2023 - 07.2023

Waitress

Wing Daddy's Sauce House
04.2020 - 10.2020

Cocktail Waitress

Cattleman's Steakhouse At Indian Cliffs Ranch
03.2019 - 04.2020

Hostess

Cattleman's Steakhouse At Indian Cliffs Ranch
06.2017 - 04.2020

Certified Clinical & Administrative MA1 - Medical Assisting

Cultural Technical Institute, LLC. (CTI)

High School Diploma -

Cotton Valley Early College High School

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