Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genesis Bustos

San Antonio,TX

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Task Associate

Ulta Cosmetics and Salon
05.2023 - 08.2024
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Barista

Dutch Bros
05.2022 - 04.2023
  • Maintained regular and consistent attendance and punctuality.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Cultivated to recall customers' names and address each by name.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Associate

Pacsun
07.2021 - 08.2022
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Mentored and coached other team members to meet daily sales goals.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.

Team Member

Jamba Juice
01.2021 - 09.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Resolved issues quickly to maintain productivity goals.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

South West Legacy High School
Von Army, Tx
06.2022

Skills

  • Workstation Maintenance
  • Menu Memorization
  • Hospitality and Professionalism
  • Food Serving and Preparation
  • Product Advertising
  • Coordinating Orders
  • Equipment and Store Cleaning
  • Guest Satisfaction
  • Communications Strategies
  • Resolving Complaints
  • Team Instructions
  • Credit Card Transactions
  • Safe Work Practices
  • Sales Expertise
  • Solid Problem Solver
  • Exceptional Customer Service
  • Ability to Adapt

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Task Associate

Ulta Cosmetics and Salon
05.2023 - 08.2024

Barista

Dutch Bros
05.2022 - 04.2023

Associate

Pacsun
07.2021 - 08.2022

Team Member

Jamba Juice
01.2021 - 09.2021

High School Diploma -

South West Legacy High School

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Genesis Bustos