Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Genesis Castellanos

West Covina,CA

Summary

Professional healthcare worker with vigorous experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Phlebotomist

San Dimas Community Hospital
05.2025 - Current
  • Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
  • Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
  • Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
  • Streamlined testing processes with proper centrifugation techniques, resulting in faster turnaround times for test results delivery to physicians.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Phlebotomist/Radiology Technician Assistant

Huntington Hill Imaging Center
09.2021 - Current
  • Assisted radiologists in performing MRI/ CT scans, ensuring patient comfort and safety throughout procedures.
  • Trained new staff on MRI protocols and patient interaction techniques, fostering a culture of excellence in care delivery.
  • Elevated overall quality of service through diligent adherence to HIPAA regulations when handling confidential patient information.
  • Prepared patients for MRI/ CT exam by explaining procedures and addressing concerns to facilitate understanding.
  • Trained new staff on IV techniques and safety procedures, enhancing team competency.
  • Administered intravenous medications and fluids in accordance with established protocols.

Phlebotomist

Kaiser Permanente
09.2022 - 09.2023
  • Collected blood samples from patients following established safety protocols.
  • Assisted in labeling and processing specimens for laboratory analysis.
  • Maintained cleanliness and organization of workstations to ensure efficient workflows.
  • Collaborated with medical staff to optimize patient care and streamline operations.
  • Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
  • Assisted in training and onboarding new phlebotomists.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Patient Service Representative

Centrelake Imaging & Oncology
01.2020 - 01.2021
  • Coordinated communication between patients and healthcare providers, ensuring timely information exchange.
  • Managed patient scheduling and appointment confirmations, enhancing operational efficiency.
  • Verified insurance eligibility and coverage for patients.
  • Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
  • Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Resolved patient inquiries and concerns with professionalism, improving overall satisfaction ratings.

Education

High School Diploma -

William Workman Highschool
City Of Industry, CA

Associate of Applied Science -

Citrus College
Glendora, CA

CPT-1 LICENSE -

Regan Career Institution
South El Monte, CA

Skills

  • Venipuncture
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Data entry
  • Pediatric phlebotomy
  • Geriatric phlebotomy
  • Medical office administration
  • Medical terminology
  • Emergency response training
  • Laboratory procedures understanding
  • Patient assessment
  • EMS systems expert

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomist

San Dimas Community Hospital
05.2025 - Current

Phlebotomist

Kaiser Permanente
09.2022 - 09.2023

Phlebotomist/Radiology Technician Assistant

Huntington Hill Imaging Center
09.2021 - Current

Patient Service Representative

Centrelake Imaging & Oncology
01.2020 - 01.2021

High School Diploma -

William Workman Highschool

Associate of Applied Science -

Citrus College

CPT-1 LICENSE -

Regan Career Institution

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