Genesis Cedeno Hernandez
Bronx,NY
Summary
Dynamic Recreational Specialist with proven success in program development and execution, driving community engagement and satisfaction. Adept at managing a range of activities and cultivating inclusive environments that inspire collaboration and creativity. Exceptional leadership and communication skills enhance coordination with teams and stakeholders. Dedicated to promoting wellness through innovative recreational programs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recreational Specialist
Bronx Family Network
Queens, NY
01.2025 - Current
- Developed engaging recreational programs to enhance community participation and wellness.
- Collaborated with local organizations to coordinate events and activities tailored to diverse populations.
- Enhanced participant engagement by incorporating diverse recreational activities and events into program offerings.
- Utilized project management tools to streamline planning and execution of recreational initiatives effectively.
Hotel Receptionist
Hotel 365
The Bronx, NY
06.2022 - 01.2025
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues efficiently.
- Trained new reception staff on operational procedures and customer service protocols.
- Implemented process improvements that enhanced guest satisfaction and streamlined front desk workflow.
Assistant Manager
Fresh Direct
The Bronx, NY
02.2021 - 09.2022
- Enhanced operational efficiency by supervising daily activities and meeting service expectations.
- Led team in implementing inventory management systems, enhancing accuracy and efficiency.
- Developed training programs for new staff, promoting operational excellence and knowledge retention.
General Store Manager
Wendy's Restaurant
The Bronx, NY
04.2015 - 11.2020
- Enhanced service delivery and customer satisfaction through effective daily operations oversight.
- Elevated team performance by implementing comprehensive staff training programs.
- Reduced waste and improved supply chain efficiency by optimizing inventory management processes.
- Facilitated staff meetings to communicate objectives and foster team collaboration.
Education
Associate of Applied Science - Criminal Justice
Sunny Sullivan
Loch Sheldrake, NY5 2021
Skills
- Collaborative group management
- Market analysis
- Customer relationship handling
- Employee supervision
- Task management
- Patient data management
- Volunteer program management
- Property administration
- Task organization
- Safety compliance knowledge
Certification
- ServSafe Certification
- NYC food handlers license
- CPM - Certified Professional Manager
- Sales Manager Certificate
- CISA - Certified Information Systems Auditor
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Recreational Specialist
Bronx Family Network
01.2025 - Current
Hotel Receptionist
Hotel 365
06.2022 - 01.2025
Assistant Manager
Fresh Direct
02.2021 - 09.2022
General Store Manager
Wendy's Restaurant
04.2015 - 11.2020
Associate of Applied Science - Criminal Justice
Sunny Sullivan