GENESIS CRESPIN
Yucaipa,CA
Summary
Detail-oriented and customer-focused professional with 7+ years of experience providing clerical support, office management, and client-facing services in healthcare, education, sales, and business settings. Skilled in multitasking, maintaining accuracy under tight deadlines, and delivering responsive service in fast-paced environments. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and experienced in preparing reports, managing records, and supporting daily operations with minimal supervision.
Overview
9
9
years of professional experience
Work History
Student Relations Technician
Elev8 Online Schools
11.2025 - Current
- Supported student engagement and success by responding to inquiries and providing timely assistance via phone, email, and virtual platforms.
- Maintained accurate student records and documentation in compliance with school policies and confidentiality standards.
- Coordinated with staff, students, and families to resolve issues and ensure a positive educational experience.
- Assisted with enrollment processes and follow-up communications.
- Managed multiple tasks in a fast-paced remote environment while meeting deadlines and service expectations.
Product Specialist
Shottenkirk Desert Lexus
Cathedral City, CA
07.2024 - 08.2025
- Delivered excellent customer service by greeting clients, responding to inquiries, and providing accurate follow-up.
- Coordinated schedules and maintained records to ensure smooth daily operations.
- Exceeded sales and service goals through consultative communication and relationship building.
- Managed multiple client requests simultaneously while meeting strict deadlines.
Phlebotomist
Quest Diagnostics
Chino, CA
08.2023 - 05.2024
- Collected, labeled, and processed specimens with strong attention to detail and accuracy.
- Maintained compliance with record-keeping standards and ensured patient confidentiality.
- Demonstrated ability to work independently in a busy environment with frequent interruptions.
Office Manager / Phlebotomist
Helix MWR
Newport Beach, CA
06.2022 - 06.2023
- Managed payroll, scheduling, and inventory, improving accuracy of reports and reducing supply costs.
- Coordinated office functions, balancing multiple deadlines and projects under pressure.
- Provided responsive support to staff, patients, and supervisors.
Dental Office Receptionist
Pardo Dentistry
Glendora, CA
01.2022 - 06.2022
- Scheduled patient appointments and maintained accurate medical and billing records.
- Handled clerical tasks including insurance processing and report preparation.
Dental Office Receptionist
Children’s Dental FunZone
West Covina, CA
09.2020 - 01.2022
- Improved record-keeping systems to enhance data accuracy.
- Responded to patient inquiries and requests in a fast-paced office setting.
Sales Manager / Office Clerk
Superior Grocers
Hawthorne, CA
02.2017 - 05.2020
- Oversaw daily office and clerical operations including payroll, scheduling, and compliance reporting.
- Trained and supported staff in providing excellent customer service.
- Prepared statistical and performance reports to support management decisions.
Education
High School Diploma -
Eastside High School
Lancaster, CASkills
- Customer Service: Conflict resolution, client communication, accurate follow-up
- Clerical & Office Support: Scheduling, record-keeping, data entry, reporting
- Technical: Microsoft Word, Excel, Outlook, PowerPoint; scheduling software
- Professional: Multitasking, deadline management, independent work, organizational skills
- Languages: English (fluent), Spanish (native)
Timeline
Student Relations Technician
Elev8 Online Schools
11.2025 - Current
Product Specialist
Shottenkirk Desert Lexus
07.2024 - 08.2025
Phlebotomist
Quest Diagnostics
08.2023 - 05.2024
Office Manager / Phlebotomist
Helix MWR
06.2022 - 06.2023
Dental Office Receptionist
Pardo Dentistry
01.2022 - 06.2022
Dental Office Receptionist
Children’s Dental FunZone
09.2020 - 01.2022
Sales Manager / Office Clerk
Superior Grocers
02.2017 - 05.2020
High School Diploma -
Eastside High School