Paris Lulgjuraj
Fontana,CA
Summary
Proactive leader with a background in training and managing diverse teams. Known for fostering open communication and resolving conflicts effectively, ensuring high-quality service delivery and a positive work environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Student Relations Technician
Learn 4 Life - Vista Real Charter
Rialto, CA
11.2025 - Current
- Facilitated student inquiries and resolved issues through effective communication and problem-solving techniques.
- Developed informational resources for students, improving access to essential services and information on campus programs.
- Implemented data-driven approaches to improve overall student satisfaction and retention rates.
- Maintained accurate records of individual case files, ensuring confidentiality was upheld throughout the process.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
- Collaborated with cross-functional teams to design initiatives that address student needs and promote academic success.
Manager
McDonald's
Fontana, CA
09.2022 - 10.2025
- Implemented training programs for new staff, enhancing team performance and efficiency.
- Developed schedules for staff, optimizing labor costs while meeting customer demand.
- Resolved customer complaints effectively, improving overall satisfaction ratings.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Cashier/Cook
Jack in the Box
Fontana, CA
05.2021 - 08.2021
- Maintained cleanliness and organization of work area to enhance customer experience.
- Handled cash, credit, and debit transactions accurately in fast-paced environment.
- Collaborated with team members to ensure timely service during peak hours.
- Resolved customer inquiries and complaints professionally to maintain satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Summit High School
Fontana, CA05-2023
Skills
- Critical thinking
- Problem resolution
- Microsoft Excel
- Customer service
- Active listening
- Relationship building
- Time management
- Goal oriented
- Friendly, positive attitude
- Team player attitude
Timeline
Student Relations Technician
Learn 4 Life - Vista Real Charter
11.2025 - Current
Manager
McDonald's
09.2022 - 10.2025
Cashier/Cook
Jack in the Box
05.2021 - 08.2021
High School Diploma -
Summit High School