Genesis Cruz
Anaheim,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Luxury Perfumes
08.2021 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Science - Architecture
Fullerton College
Fullerton, CA05.2025
High School Diploma -
Western High School
Anaheim, CA05.2020
Skills
- Loss Prevention
- Money Handling
- Customer Service
- Retail Sales
- Product Knowledge
- Teamwork and Collaboration
- Relationship Building
- Fluent in Spanish
- Customer Assistance
- Store Opening and Closing
- Product Recommendations
- Positive attitude
- Problem-solving abilities
Timeline
Retail Sales Associate
Luxury Perfumes
08.2021 - Current
Associate of Science - Architecture
Fullerton College
High School Diploma -
Western High School
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