Genesis Felix
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Bartender/Server
Rositas Fine Mexican Restaurant
Phoenix
09.2023 - 08.2026
- Crafted and served diverse cocktails and beverages, enhancing customer satisfaction.
- Managed inventory and restocked supplies during shifts.
- Maintained cleanliness and organization of the bar area at all times.
- Executed opening and closing duties efficiently, ensuring bar readiness for service.
- Greeted customers and provided excellent customer service.
Server
Bonito Guadalajara
Bullhead City
08.2020 - 05.2022
- Provided excellent customer service in a fast-paced dining environment.
- Managed dining room setup and ensured cleanliness for guest satisfaction.
- Assisted guests with menu selections and answered food-related inquiries.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Restaurant Hostess
Bubba Gump Shrimp Co
Laughlin
12.2018 - 09.2020
- Managed reservation system to optimize seating efficiency.
- Greeted and seated guests in a welcoming manner.
- Assisted guests with menu inquiries and dining recommendations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Trained new host staff on procedures and customer service standards.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
CRUHSD Academy
Bullhead City, AZSkills
- Cocktail preparation
- Inventory management
- Customer service
- Multitasking capabilities
- Staff training
- Outgoing personality
- POS knowledge
Languages
English
Professional
Spanish
Professional
Certification
- AZ FOOD HANDLERS
- AZ ALCOHOL TRAINING
References
References available upon request.
Timeline
Bartender/Server
Rositas Fine Mexican Restaurant
09.2023 - 08.2026
Server
Bonito Guadalajara
08.2020 - 05.2022
Restaurant Hostess
Bubba Gump Shrimp Co
12.2018 - 09.2020
CRUHSD Academy