Genesis Goerdt
Owatonna,MN
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Excel in communication, teamwork, and adaptability, ensuring seamless support to dentists and optimal care for patients.
Overview
7
7
years of professional experience
Work History
Lead Dental Assistant
The Dentists of Owatonna Family Dentistry
Owatonna, MN
08.2023 - Current
- Assisted dentists in various procedures and treatments for patient care.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Trained new dental assistants by providing guidance on office protocols and processes.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Ordered dental supplies as needed.
Customer Service Representative
Jostens
09.2019 - 09.2021
- Identified sales opportunities and actively pursued skills in both cross-selling and up-selling.
- Assisted customers effectively by solving customer disputes.
- Handled consumer requests via phone, email, and chat communication.
Keyholder
Justice
11.2018 - 09.2019
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing.
- Managed employees while maintaining a positive store environment.
- Meticulously handled system transactions to ensure seamless and accurate cash flow.
- Supervised the daily operations of the store in absence of a manager.
- Attended weekly trainings and daily team meetings to review shift performance.
- Trained to perform all duties performed by crew members.
Education
Dental Asisstant Program -
Rochester Community and Technical College
08.2022 - 01/2023
Skills
- Effective communication
- Cross-training capabilities
- Adaptability
- Attention to detail
- EagleSoft Dental software
- Inventory management
- Team leadership
References
- Janessa Christensen, 507-461-9541, Photographer
- Kelli Wallace, 507-475-4071, Utility Representative
- Annette Duncan, 507-363-1118, United Way President
- Kayla Fitcher, 507-676-3495, Machine Operator
Timeline
Lead Dental Assistant
The Dentists of Owatonna Family Dentistry
08.2023 - Current
Dental Asisstant Program -
Rochester Community and Technical College
08.2022 - 01/2023
Customer Service Representative
Jostens
09.2019 - 09.2021
Keyholder
Justice
11.2018 - 09.2019