Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Genesis Gonzalez

Salt Lake City

Summary

Dynamic paralegal assistant with expertise in legal research and client communication, honed at Trujillo Acosta Law. Proven ability to enhance case strategies and improve client satisfaction through proactive engagement. Recognized for managing confidential records with discretion while delivering exceptional support and achieving efficient outcomes in a fast-paced environment.

Overview

6
6
years of professional experience

Work History

Paralegal Assistant

Trujillo Acosta Law
01.2022 - 01.2023
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Revised and finalized letters, briefs, and memos.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Interviewed clients to obtain information relevant to cases.
  • Collaborated with attorneys to develop strategies for each case.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

Business Representative

Nu Skin
09.2020 - 10.2021
  • Maintained connections with clients through proactive communication, supporting lead generation and partner satisfaction.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Assistant Manager

Aubergine & Kitchen
01.2017 - 06.2020
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Bachelor of Science - Business Management

Ensign College
Salt Lake City, UT
04-2023

Skills

  • USCIS case preparation
  • Document analysis and review
  • Bilingual communication skills
  • Case management and tracking
  • Understanding of family and employment processes

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Paralegal Assistant

Trujillo Acosta Law
01.2022 - 01.2023

Business Representative

Nu Skin
09.2020 - 10.2021

Assistant Manager

Aubergine & Kitchen
01.2017 - 06.2020

Bachelor of Science - Business Management

Ensign College

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