Genesis Gotay
Winston-Salem,NC
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Preschool After school instructor
FCDS (FORSYTH COUNTRY DAY SCHOOL)
10.2024 - 06.2024
- Planned and facilitated engaging activities to keep children engaged in learning.
- Supervised students during break periods and encouraged them to engage in physical activity.
- Provided a safe, structured environment for students to explore their interests.
- Maintained up-to-date records of student progress, attendance, and disciplinary actions.
- Encouraged critical thinking skills through problem-solving activities.
- Actively listened to concerns from both parents and students alike to address issues quickly.
- Facilitated group activities to enhance student social skills and teamwork abilities.
- Enforced rules of behavior and encouraged positive interactions among students.
Host
OLIVE GARDEN
08.2021 - 07.2023
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
Drive thru, Cashier
DARIO
04.2021 - 07.2021
- Verified that orders were accurate and complete before delivering them to customers.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted customers, took orders, and provided product information.
- Maintained knowledge of current menu items, prices, and promotions.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
Education
High School Diploma -
Parkland Magnet High School
Winston-Salem, NC06-2022
Bachelor of Arts - Education
Salem College
Winston-salem, NCSkills
- Communication
- Creativity
- Problem-solving
- Adaptability
- Fast learner
- Complaint Handling
- Telephone reception
- Team Collaboration
- Detail Oriented
- Customer Service
- Effective listening
Experience
- DARIO, 04/07/2021, 07/28/2021, Drive thru, Cashier
- OLIVE GARDEN, 08/23/2021, 07/24/2023, Host
Contact
(336)695-9489, Gggotay@gmail.com
Skills
- Communication
- Creativity
- Team work
- Problem solving
- Adaptability
- Active listening
- Fast learner
Education
- PARKLAND HIGH SCHOOL, High school diploma, 06/2022
- FORSYTH TECH COMMUNITY COLLEGE, Associates in arts in teacher prep, 08/2022, present
- FCDS (FORSYTH COUNTRY DAY SCHOOL), 10/03/2024, 06/07/2024, Preschool After school instructor
Languages
English
Full Professional
Spanish
Limited
Timeline
Preschool After school instructor
FCDS (FORSYTH COUNTRY DAY SCHOOL)
10.2024 - 06.2024
Host
OLIVE GARDEN
08.2021 - 07.2023
Drive thru, Cashier
DARIO
04.2021 - 07.2021
High School Diploma -
Parkland Magnet High School
Bachelor of Arts - Education
Salem College
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