Summary
Overview
Work History
Education
Skills
Timeline
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Genesis Hinojosa Torres

Summary

Healthcare professional offering over 4 years of experience in fast-paced settings. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

4
4
years of professional experience

Work History

Certified Medical Assistant

Carenet Healthcare
Navasota, Texas
03.2024 - Current
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Provided exceptional customer service via telephone to a high volume of inbound calls: transfer and direct calls in regards to medication refill request.
  • Communicating clearly and effectively with patients, caller, team members and leadership.
  • Answer all inquiries from patients,callers and third party vendors: provide clinic directions/hour of operation.

Certified Medical Assistant

Bvcaa-Brazos Valley Community Action Agency
02.2022 - 01.2024
  • Appointed Medication Administration Overseer, in charge of ordering, administering and removing medication to maintain compliance.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic environment.

Certified Medical Assistant

Nova Medical Center
12.2020 - 12.2021
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted the physician in procedures such as irrigation, blood draw procedures, suturing, and patient information
  • Efficient handling of administrative duties in taking phone calls and scheduling patients.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.

Education

High School Diploma -

Navasota High School
Navasota, TX
05.2019

Certification of Medical Assistant - Medical Assisting

College Station Medical Assistant School
College Station, TX
08.2020

Skills

  • Experienced in taking Temperature , Pulse , Respirations, Blood Pressure, Pain Scale , Height and Weight
  • Venipuncture-Vacutainer method/Butterfly method and capillary puncture
  • Scheduling patients and answering phones in a timely manner
  • EHR software( e-clinics/VIDA)
  • Therapeutic and yearly vaccine immunization
  • Willingness to learn
  • Inventory Management
  • Successful at multitasking
  • Patient documentation

Timeline

Certified Medical Assistant

Carenet Healthcare
03.2024 - Current

Certified Medical Assistant

Bvcaa-Brazos Valley Community Action Agency
02.2022 - 01.2024

Certified Medical Assistant

Nova Medical Center
12.2020 - 12.2021

High School Diploma -

Navasota High School

Certification of Medical Assistant - Medical Assisting

College Station Medical Assistant School

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Genesis Hinojosa Torres