Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genesis Jimenez

Dallas,Tx

Summary

Reliable professional specializing in connecting patients with available resources. Computer-savvy and adept at caseload management. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Screener

Eligibility Consultants, Inc.
Dallas, TX
04.2024 - Current
  • Adhered to HIPAA regulations when dealing with confidential patient information.
  • Screen patients to see if eligible for government assistance programs to help pay for their hospital bills.
  • Provide financial assistance and counseling advice to self-pay patients.
  • Collect documents from patients to assist with government program approvals.
  • Offered information, support and comfort to patient families.
  • Handle outbound and inbound calls from patients and staff.
  • Respond to inquiries throughout various channels.
  • Insurance verification

Cashier

Super Mercardo Mexico
Dallas, TX
08.2022 - 02.2024
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area
  • Performed opening and closing procedures
  • Helped restock shelves
  • Accurately processed customer payments
  • Managed large amounts of cash accurately
  • Developed strong customer relationships
  • Assisted with training and mentoring new team members
  • Kept up-to-date on new products, services, promotions, and pricing structures.

Education

ASSOCIATE DEGREE - Medical Assisting

Dallas College El Centro Campus
Dallas, TX
09-2025

HIGH SCHOOL DIPLOMA -

Texas connections academy
Houston, TX
06.2023

Skills

  • Crisis Response
  • Customer relations skills
  • Adaptability
  • HIPAA knowledge
  • Bilingual (Spanish and English)
  • Medical terminology
  • Computer Skills
  • Remote experience

Languages

  • English, Native
  • Spanish, Bilingual

Timeline

Screener

Eligibility Consultants, Inc.
04.2024 - Current

Cashier

Super Mercardo Mexico
08.2022 - 02.2024

ASSOCIATE DEGREE - Medical Assisting

Dallas College El Centro Campus

HIGH SCHOOL DIPLOMA -

Texas connections academy

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Genesis Jimenez