
Warehouse Operations professional with experience in inventory control, training, process improvement, and operational support. Strong background in developing procedures, improving inventory accuracy, and supporting teams in a fast-paced environment. Bilingual in English and Spanish.
• Managed daily inventory control operations, coordinating work assignments and providing operational direction for a team of seven associates.
• Served as a facilitator between inventory control, warehouse operations, load, receiving, shipping, and management teams to resolve inventory discrepancies and maintain workflow continuity.
• Developed cycle count, recount, compliance, and reporting tools that improved inventory visibility, standardization, and operational accountability.
• Partnered with leadership to develop and implement a process compliance tracking system, serving as the primary contributor and supporting a framework later presented to other warehouse locations.
• Created a Documentation Compliance Tracker that increased visibility into paperwork completion and improved adherence to inventory control procedures.
• Developed standardized operating procedures, performance expectations, and workflow guidelines to improve consistency across inventory control functions.
• Created training materials, task guides, and daily workflow documentation to support onboarding and development of inventory control associates and leads.
• Presented inventory control metrics during departmental review meetings, including inventory adjustments, lost inventory investigations, fulfillment issues, locked LPNs, and operational performance indicators.
• Conducted inventory investigations involving cycle count variances, inventory adjustments, product shortages, and warehouse discrepancies, escalating findings to leadership for corrective action.
• Identified inventory loss patterns through reporting analysis and cycle count investigations, contributing to multiple internal investigations involving theft, process failures, and inventory control risks.
• Utilized Manhattan WMS, SAP, Excel, and inventory reporting tools to analyze inventory movement, investigate discrepancies, manage stock synchronization requests, and support inventory accuracy initiatives.
• Assisted in coaching associates on documentation compliance, inventory procedures, and operational standards, including bilingual support for Spanish-speaking associates.
• Led onboarding and classroom training for new warehouse associates, facilitating orientation, account setup, policy review, safety training, and warehouse systems instruction.
• Conducted hands-on training for powered industrial truck (PIT) operation, pallet handling, warehouse equipment usage, selection procedures, and safety compliance.
• Served as primary bilingual trainer for Spanish-speaking associates, providing instruction, coaching, and translation support throughout onboarding and operational training.
• Developed training materials, job aids, and onboarding resources including bilingual Talkman guides, warehouse procedures, equipment instructions, and performance expectations.
• Created color-coded warehouse pick path guides that improved new-hire navigation, confidence, and operational efficiency.
• Designed trainer checklists and classroom training documentation to standardize onboarding processes and ensure training consistency across instructors.
• Supported warehouse leadership by facilitating training sessions, assisting with presentations, answering associate questions, and providing coverage during leadership absences.
• Managed daily equipment room operations, including inventory tracking, distribution of warehouse equipment and supplies, battery accountability, and coordination of tugger readiness.
• Monitored equipment inventory levels, maintained accountability records, and reported supply needs to leadership to support uninterrupted warehouse operations.
• Coordinated daily tugger staging, charging compliance, equipment organization, and maintenance readiness to support efficient shift startup and completion.
• Accurately selected customer orders within a high-volume distribution environment while maintaining quality, productivity, and safety standards.
• Utilized voice-directed warehouse technology and warehouse management systems to fulfill orders across freezer, cooler, meat, and dry warehouse environments.
• Consistently built stable, accurate pallets while minimizing product damage and maintaining operational efficiency.
• Adapted to warehouse management system conversion initiatives, learning new technology platforms and operational procedures while maintaining productivity.
• Assisted inventory control operations during system transition projects, including inventory counting, discrepancy identification, and warehouse audits.
• Operated powered industrial equipment including stand-up forklifts, cherry pickers, and electric pallet jacks in accordance with safety standards.
• Participated in store-wide inventory counts and inventory control activities, assisting with stock verification.
• Supported a major overnight store reset project, repositioning fixtures, rebuilding merchandise layouts, and implementing updated corporate merchandising standards.
• Executed weekly merchandising transitions for ALDI Finds, organizing inventory, staging promotional products, and adapting planograms to maximize limited sales floor space.
• Managed store pricing updates and promotional signage changes, ensuring pricing accuracy and compliance with company standards.
• Maintained product availability and presentation standards by stocking cooler, freezer, meat, produce, and dry grocery inventory in a high-volume retail environment.
• Operated cash registers and provided customer service while maintaining efficiency and accuracy during peak shopping periods.
• Utilized electric pallet jacks and manual material-handling equipment to transport merchandise and replenish sales floor inventory safely and efficiently.
• Maintained back-stock organization, monitored product expiration dates, and reported inventory, merchandising, and operational issues to store leadership.
• Consistently supported multiple operational functions including stocking, cashiering, inventory management, merchandising, sanitation, and customer service to meet daily business needs.
• Selected for curbside fulfillment operations due to strong productivity, accuracy, and customer service performance.
Inventory Control and Auditing
Process Improvement
Root Cause Analysis
Operational Reporting
Process Standardization and Compliance
Warehouse Operations
Cross-Functional Coordination
Training and Development
Manhattan WMS
SAP
Microsoft Excel
Bilingual (English/Spanish)