Genesis Leonardo Taveras
Tampa,FL
Summary
Detail-oriented and personable professional with a strong background in costumer service and inventory coordination. Skilled in handling client interactions with clients professionalism and care, managing records with accuracy, and adapting quickly to new systems and procedures. Brings a proactive attitude, excellent communication skills, and a commitment to delivering outstanding service in fast paced office or financial environments.
Overview
5
5
years of professional experience
Work History
Receiving Clerk
PDR Network
Edison, NJ
11.2024 - Current
- Maintained accurate records of incoming deliveries according to established procedures.
- Identified non-conforming material received from vendors and communicated with suppliers regarding discrepancies.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Waitress Trainer
paila y lena
Perth Amboy, NJ
03.2024 - 11.2025
- Conducted role play activities to illustrate appropriate behavior when dealing with difficult customers.
- Instructed waiters on how to respond appropriately to customer complaints or inquiries.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
Personal Trainer
Crunch Fitness
Tampa, FL
05.2023 - 12.2023
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Motivated clients to reach their personal best by providing positive reinforcement.
- Recommended products such as dietary supplements or heart rate monitors when necessary.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
Front Desk Receptionist
Planet Fitness
Tampa, FL
08.2022 - 05.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Responded to customer inquiries via phone, email, and in person.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Cashier
El Vecino Meat Market
Tampa, FL
08.2020 - 05.2023
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
El Carmen, La Torre
Dominican Republic06-2019
Skills
- Data entry
- Quality control
- Problem resolution
- Team collaboration
- Customer service
- Inventory management
- Attention to detail
- Customer service experience
- Problem solving
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Receiving Clerk
PDR Network
11.2024 - Current
Waitress Trainer
paila y lena
03.2024 - 11.2025
Personal Trainer
Crunch Fitness
05.2023 - 12.2023
Front Desk Receptionist
Planet Fitness
08.2022 - 05.2023
Cashier
El Vecino Meat Market
08.2020 - 05.2023
High School Diploma -
El Carmen, La Torre
Similar Profiles
CHRISTIAN ACOSTACHRISTIAN ACOSTA
Sales Specialist at Red Line PDR & CollisionSales Specialist at Red Line PDR & Collision
David RolandDavid Roland
Appraiser, Shop Assist at Hi-Tech PDRAppraiser, Shop Assist at Hi-Tech PDR
Ryan OdetteRyan Odette
Chef/Owner at MamO Bistro, Smoke & Spice, Sweet T's, Mamo Burger, Vine + Ash, Georgia Rae's Hot Chicken, PDRChef/Owner at MamO Bistro, Smoke & Spice, Sweet T's, Mamo Burger, Vine + Ash, Georgia Rae's Hot Chicken, PDR
Dylan WhitneyDylan Whitney
Lead Landscaper at Sweet William Garden & DesignLead Landscaper at Sweet William Garden & Design
Daniel EmmertDaniel Emmert
Retail and Distribution Salesperson at St Germain's GlassRetail and Distribution Salesperson at St Germain's Glass