Genesis Lopez
Dallas,TX
Summary
Experienced customer service professional with a five-year track record of providing exceptional assistance and support to customers. Proactive problem-solver with a strong ability to deliver high-quality service. Thrives in fast-paced environments, effectively managing time and delivering efficient results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leasing Agent
SilverStone Management
02.2024 - Current
- Dependable Leasing Consultant with proven experience exceeding sales quotas and improving resident satisfaction
- Strong communication and customer service skills, along with a desire to grow professionally in the real estate industry.
Waitress/host
Manpuku
Dallas, Tx
08.2023 - 01.2024
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sales Associate
M.K.T
01.2023 - 07.2023
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High school diploma -
Texans Can Academy
Dallas, TX01.2023
Skills
- Interpersonal Communication
- Leadership
- Learning/Adaptability
- Customer Relations & Service
- Efficiency Improvement
- Order Accuracy
- Task Prioritization
- Team Collaboration
- Money handling
- Customer service
- Cash handling
- Property leasing
- Front Desk
Certification
- Food Handler Certification, 06/01/23, 06/01/25
- TABC Certified, 11/01/23, 11/01/25
Personal Information
- Relocation: Anywhere
- Title: Customer Service
Workauthorization
Authorized to work in the US for any employer
Timeline
Leasing Agent
SilverStone Management
02.2024 - Current
Waitress/host
Manpuku
08.2023 - 01.2024
Sales Associate
M.K.T
01.2023 - 07.2023
High school diploma -
Texans Can Academy
- Food Handler Certification, 06/01/23, 06/01/25
- TABC Certified, 11/01/23, 11/01/25
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