GENESIS MACIAS
Houston,Tx
Summary
Detailed Client Service Associate with organizational skills. Committed to working with all types of customers, adaptability, resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Apparel Sales Associate
Academy Sports + Outdoors
Houston, TX
06.2022 - Current
- Provided excellent customer service by greeting customers, responding to inquiries, and suggesting items
- Resolved customer complaints in a friendly manner while maintaining professional standards of conduct.
- Created displays within the store that highlighted seasonal trends or promotional deals.
- Conducted visual inspections of all incoming merchandise for damages or defects prior to displaying it on the sales floor.
Supervisor
Edible Arrangements
Houston, TX
06.2018 - 10.2020
- Communicated employee, customer and workplace needs to managers
- Resolved conflicts between team members and departments
- Answered customer questions and made product recommendations according to needs
- Implemented successful team-building initiatives to increase retention.
Education
Associate in Applied Science (A.A.S.) in Business Administration Candidate -
Lone Star College System
05.2024
High School Diploma -
Ischool Virtual Academy of Texas
05.2020
Skills
- Proficient with computer software programs
- Oral and Written Communication inside and outside of organization
- Ability to work in a team structure
- Building Customer Loyalty and client relations
- Positive and Professional
Certification
- Lone Star College System -Certificate of Business Operations (December 2023)
- Lone Star College System- Certificate of Business Administration- Business Management Specialization (December 2023)
Languages
American English
Native/ Bilingual
Spanish
Limited
Timeline
Apparel Sales Associate
Academy Sports + Outdoors
06.2022 - Current
Supervisor
Edible Arrangements
06.2018 - 10.2020
Associate in Applied Science (A.A.S.) in Business Administration Candidate -
Lone Star College System
High School Diploma -
Ischool Virtual Academy of Texas
Similar Profiles
Yaminah A. MuhammadYaminah A. Muhammad
Picker – Footwear Department at Academy Sports + OutdoorsPicker – Footwear Department at Academy Sports + Outdoors
Jonah CichelloJonah Cichello
Cashier at Academy Sports OutdoorsCashier at Academy Sports Outdoors
David MeserveDavid Meserve
Logistics/Hardlines Manager at Academy Sports + OutdoorsLogistics/Hardlines Manager at Academy Sports + Outdoors
Harvey GrahamHarvey Graham
Softlines Manager at Academy Sports + OutdoorsSoftlines Manager at Academy Sports + Outdoors
SHARON GUERREROSHARON GUERRERO
Logistics Specialist at Army National GuardLogistics Specialist at Army National Guard