LEO ANAYA
San Francisco,CA
Summary
Bilingual cleaning healthcare professional offering commercial and residential experience plus fluency in English and Spanish.
Detail-oriented Environmental Services Leader skilled at providing sterile cleaning services to clients, maintaining equipment and implementing best practices.
Strong time management skills is seamless with both customer and staff in a team and autonomous model.
Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.
Skilled at independently handling all types of cleaning, including floors, bathrooms and work areas.
Organized Cleaner successful at providing efficient and quality cleaning services with ability to multitask.
Offering dedicated work history and success in fostering long-term relationships.
Successful at providing excellent housekeeping services in hospital and private residence settings.
Accustomed to quickly handling work in fast-paced environment while meeting quality goals and exceeding client expectations.
Organized and motivated leader eager to apply time management and organizational skills in various environments.
Seeking leadership opportunities to expand skills while facilitating company growth.
RESULTS DRIVEN - WELL QUALIFIED - RELIABLE - ADAPTABLE
Overview
18
18
years of professional experience
1
1
Certification
Work History
EVS Supervisor PBX Supervisor
Dignity Health - Northridge Hospital Medical Center
Northridge, CA
03.2022 - Current
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Organized supplies for use based on expected customer needs.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Used standard personal protective equipment to minimize chemical splashing incidents.
- Commanded controls over expenses and inventory for optimal budget tracking.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Supervised employees and developed training programs to ensure maximum performance.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Removed trash and dirty linens from room attendant carts.
- Recruited, interviewed and selected employees to fill vacant roles.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
EVS Supervisor
Sutter Health
Burlingame, CA
04.2019 - 02.2022
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Checked and stocked inventory throughout facility to meet expected demands.
- Moved equipment and furniture to thoroughly clean space.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Maintained accountability for building keys, master keys and access cards.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Notified building managers about needed repairs to maintain public safety.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Operated compactors and balers to discard cardboard boxes and trash.
- Kept business entrances clean, tidy and professional in appearance.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Followed company uniform, performance and security policies with every job.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Monitored supply levels of cleaning supplies and placed orders when necessary.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Swept and damp-mopped private stairways and hallways.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Organized supplies for use based on expected customer needs.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Managed team of 35 personnel in busy hospital with 225rooms.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Used Oxycide Ecolab cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
EVS Supervisor
Stanford Medical Center
Palo Alto, CA
01.2019 - 02.2022
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Cleaned and sterilized operating rooms.
- Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments.
- Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
- Checked common areas and conference rooms regularly to verify cleanliness and order.
- Oversaw vendor-provided building, janitorial, pest control and landscaping services.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Janitorial Lead
Golden Gate Meat Company
San Francisco, CA
01.2015 - 03.2019
- Trained staff to follow team standards and use efficient techniques.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Managed team supplies to maintain budgets and meet work demands.
- Achieved adequate coverage for jobs by setting effective schedules and assigning tasks to each worker.
- Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
- Kept business entrances clean, tidy and professional in appearance.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
- Completed routine maintenance checks, notifying management of needed repairs.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Followed company uniform, performance and security policies with every job.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Organized custodial closets to easily find equipment and supplies.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on basis.
- Assembled basic furniture and supplies.
Janitorial Lead
Intercity Cleaners
South San Francisco, CA
05.2014 - 07.2018
- Checked quality of work regularly through inspections and official assessments.
- Trained staff to follow team standards and use efficient techniques.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Managed team supplies to maintain budgets and meet work demands.
- Achieved adequate coverage for jobs by setting effective schedules and assigning tasks to each worker.
- Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
- Kept business entrances clean, tidy and professional in appearance.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
- Completed routine maintenance checks, notifying management of needed repairs.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Followed company uniform, performance and security policies with every job.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Organized custodial closets to easily find equipment and supplies.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Notified management of structural issues and major repairs.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Washed exterior and interior windows and trim, spot cleaning daily and washing entire surfaces , using ladders to access elevated windows.
- Moved heavy furniture, equipment and supplies with hand trucks.
- Used digital timekeeping system to document hours worked each day.
- Assembled basic furniture and supplies.
- Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
- Assessed functionality of cleaning equipment and performed repairs when needed.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Trained new employees to meet quality and productivity goals, boosting customer satisfaction rating.
Janitorial Technician
The Embers Club
Pinole, CA
03.2006 - 05.2014
- Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
- Sanitized frequented areas and equipment using approved supplies.
- Collected trash from floors within hallways, bathrooms and work areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Restocked supplies, replacing toiletries, liners and soaps.
- Replenished supply of hand soap, paper towels and other consumables.
- Transported trash and hazardous waste to appropriate disposal area.
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Responded to emergency cleaning requests to meet client expectations.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Entryway maintenance of walkoff matt program.
Education
EMT
Skyline College
San Bruno, CASkills
- Fluent in English, Spanish
- Interior and exterior cleaning
- Supply inventory management
- Exceptional time management
- Facility maintenance
- Plumbing repairs
- Routine Maintenance and Minor repairs
- Chemical application and Sanitization techniques
- Janitorial equipment proficiency
- Carpet extraction and bonneting
- Scrub, Burnish and maintenance of commercial flooring
- Maintenance scheduling
- Guest relations
- Employee training, development and evaluations
- Knowledge of Best Cleaning practices
- Quality improvements
- Staff management
- Department coordination
- Communication
- Proficient with Computer Software Programs
- Reliable and trustworthy
- Leadership
- Inventory monitoring
- Safety protocols
- First Aid/CPR
- Friendly, positive attitude
- Decision-making
- Troubleshooting
- Time management
- Problem resolution
- Multitasking
- Buffing and waxing
- MSDS knowledge
- Clean driving record
- Customer service-focused
- Sanitization techniques
- Team building
- Organization
- Janitorial equipment familiarity
- Staff Evaluations
- Cleaning Practices
- Cross-Department Collaboration
Certification
- Licensed CHEST, CSCT. CPR.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
EVS Supervisor PBX Supervisor
Dignity Health - Northridge Hospital Medical Center
03.2022 - Current
EVS Supervisor
Sutter Health
04.2019 - 02.2022
EVS Supervisor
Stanford Medical Center
01.2019 - 02.2022
Janitorial Lead
Golden Gate Meat Company
01.2015 - 03.2019
Janitorial Lead
Intercity Cleaners
05.2014 - 07.2018
Janitorial Technician
The Embers Club
03.2006 - 05.2014
EMT
Skyline College
- Licensed CHEST, CSCT. CPR.
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