Genesis Martinez
Lansing,IL
Summary
Dedicated professional with a background in social work and customer service. Known for strong attention to detail and exceptional customer interaction. Committed to fostering positive relationships and enhancing service delivery.
Overview
5
5
years of professional experience
Work History
Barista
Dunkin' Donuts
Munster, IN
04.2017 - 07.2017
- Prepared and served high-quality beverages according to standardized recipes.
- Operated point-of-sale system efficiently for order processing and customer transactions.
- Maintained cleanliness and organization of workstations to ensure a hygienic environment.
- Assisted in inventory management by tracking ingredient levels and reporting shortages.
Social Worker
MDC Empleos
San Luis Potosi, Mexico
01.2012 - 12.2014
- Conducted assessments to identify client needs and develop personalized care plans.
- Collaborated with healthcare providers to ensure holistic service delivery for clients.
- Provided crisis intervention and conflict resolution strategies.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Education
Licenciatura - Social Work
Instituto De Ciencias Y Estudios Superiores De San Luis
Ciudad Valles, Mexico10-2009
Advanced ESL - English
South Suburban College of Cook County
South Holland, IL04-2016
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Cleanliness
Languages
Spanish
Native or Bilingual
Timeline
Barista
Dunkin' Donuts
04.2017 - 07.2017
Social Worker
MDC Empleos
01.2012 - 12.2014
Advanced ESL - English
South Suburban College of Cook County
Licenciatura - Social Work
Instituto De Ciencias Y Estudios Superiores De San Luis