Genesis Olivarez
McAllen
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Eyelash Extension Technician
Genesis Olivarez
McAllen
02.2021 - Current
- Provided personalized eyelash extension services to clients with various styles.
- Maintained a clean and organized workspace following hygiene standards.
- Consulted with clients to determine their desired lash looks and preferences.
- Educated clients on aftercare procedures for optimal lash maintenance.
- Attended training classes to learn and improve techniques.
- Managed client expectations by providing realistic results based on their needs.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
Hostess
Bubbas 33
McAllen
05.2019 - 05.2021
- Greeted and seated guests in a friendly and efficient manner.
- Managed reservation systems to optimize table turnover and guest flow.
- Provided menus and informed guests about daily specials and promotions.
- Assisted in training new staff on hostess procedures and customer service standards.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
Esthetician
G.A Beauty & Nails
02.2024 - 01.2025
Mcallen Memorial High School
McAllen, TXSkills
- Customer relationship management
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Self-Motivation
Languages
English
Full Professional
Spanish
Full Professional
Certification
- G.A Beauty School Certification -Manicurist/Esthetician
Timeline
Esthetician
G.A Beauty & Nails
02.2024 - 01.2025
Eyelash Extension Technician
Genesis Olivarez
02.2021 - Current
Hostess
Bubbas 33
05.2019 - 05.2021
Mcallen Memorial High School