Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Genesis Perez

Anthony,NM

Summary

Friendly, responsible, and reliable cashier, offering unmatched customer service and sales abilities. Keeping work areas clean, organized, and fully stocked. Good listening skills combined with excellent multi-tasking aptitude to provide customers with a high quality experience. Dependable, cheerful, and dedicated to team success, business operations, and customer loyalty.

Overview

2
2
years of professional experience

Work History

Cashier

Lowe's
01.2022 - Current
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

No Degree - Criminal Justice

New Mexico State University
Las Cruces, NM
05.2026

High School Diploma -

Gadsden High School
Anthony, NM
05.2022

Skills

  • Till Counting
  • Stocking and Replenishing
  • Cash Management
  • Time Management Skills
  • Cleaning and Sanitizing
  • Verbal and Written Communication
  • Money Handling
  • Cash Register Systems
  • Product Knowledge
  • Guest Inquiries
  • Staff Training
  • Training and Development
  • Customer Relations
  • Conflict Resolution
  • Merchandise Restocking
  • Loyalty Program Promotion
  • Refund Handling
  • Purchase Assistance
  • Customer Service Excellence
  • Return and Exchange Processing
  • Customer Transactions
  • Payment Collection
  • Coin and Currency Counting
  • Customer Assistance
  • Bagging and Packaging
  • Cashier Oversight
  • Sweeping and Mopping
  • Adaptable and Flexible
  • Collecting Carts
  • Service Minded
  • Restocking

Accomplishments

    Graduated Gadsden High School as Valedictorian with a 4.273 GPA. Was the team Captain for high school Volleyball team. Was part of the National Honor Society member (2019-2022) as well as the Spanish Honor Society member (2019-2022). Qualified for the USA Volleyball Girls Junior National Championship tournament three years in a row (2017-2019). Recognized as Cashier of the month multiple times.

References

 

Donella Cluff ( Supervisor) 

(915)-667-0933

Rick Ramos (Assistant Store Manager)

(915)-540-5693

Timeline

Cashier

Lowe's
01.2022 - Current

No Degree - Criminal Justice

New Mexico State University

High School Diploma -

Gadsden High School

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Genesis Perez