Genesis Ramos
Business
Raleigh,North Carolina
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Results-oriented Test Lead well-versed in leading teams, planning projects and conducting research. Top-notch critical thinking, organizational and problem-solving abilities. Organized, meticulous and diligent professional.
Overview
6
6
years of professional experience
1
1
Language
3
3
years of post-secondary education
Work History
Response Test Lead
Mako Medical Laboratories | NC
Raleigh, NC
12.2021 - Current
- COVID 19 collection skills to include pediatric and geriatric; Collect specimens according to established procedures for COVID 19
- Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services
- Excel, Organizational skills, Business intelligence, Data Entry, Management, Project management, Analysis skills, Delegation
- Worked with supervisors to improve testing capabilities.
- Provided reports on milestones, issues and test concerns to project managers for assistance.
Operations manager
FEDEX, North Carolina
Durham
04.2021 - 11.2021
- Supervise team members in work assignments and performance development
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Associate development, Administrative for employees
- Conducted Cross-training program
- Human Resource, performance evaluation, productivity, hiring, coaching
- Tracking/ administration to Linehaul
Area Manager
Amazon | NC
Raleigh
08.2019 - 04.2021
- Experienced In Grocery and Fulfillment Centers within Amazon
- Manage and coach associates
- Supervise team members in work assignments and performance development
- Built and teamed up with engineer team to construct cognax scanners to implement scan TAC time for packaging. Improved overall department score
- Build relationships and increased sales with company leaders and distribution partners
- Create projects to increase overall building department TPH goals, productivity, safety, and department rates. Created travel team for new launch building
- Develop monthly compliance reporting and plan for remedial action
Shift Supervisor
CVS Pharmacy | NC
Raleigh
05.2017 - 07.2019
- Performed weekly inventory reports and submitted them weekly to GM
- Filled customer orders accurately and quickly, including products, condiments, and change
- Responsible for a safe count each night for all registers and pharmacy
- Conducted periodic checks and reviews of training associates within the department
- Monitored compliance with property establishment Anti-Money Laundering policies
- Supported all established plant and distribution goals and objectives
- Money orders, Moneygram, checks/balances, scanning vendors, customer satisfactory, handle pharmasutical perscription
Education
Bachelors of Psychology - Bussiness
North Carolina Central University
01.2023 - Current
Associate of Science -
Wake Tech Community College
Raleigh, NC 08.2016 - 05.2019
Skills
Scheduling
Project planning
Human-Centric Frameworks
Remote Management
Employee training
Test Design
Diagnostics
Beta Test Oversight
Quality assurance requirements
Quality assessments
Production planning
Labor negotiations
Compensation structuring
Training programs
Talent management
Organizational Development
Training and mentoring
Recruitment
Recruitment strategies
File and records management
Records management
Recordkeeping
Labor relations
Team Building
Applicant Tracking Systems
Work authorizations
Candidate pipeline management
Training development
Candidate Sourcing
Timeline
Bachelors of Psychology - Bussiness
North Carolina Central University
01.2023 - Current
Response Test Lead
Mako Medical Laboratories | NC
12.2021 - Current
Operations manager
FEDEX, North Carolina
04.2021 - 11.2021
Area Manager
Amazon | NC
08.2019 - 04.2021
Shift Supervisor
CVS Pharmacy | NC
05.2017 - 07.2019
Associate of Science -
Wake Tech Community College
08.2016 - 05.2019