Genesis Reyes
Miami
Summary
Recent high school graduate seeking a challenging position in a reputable organization to develop learnings, knowledge, and skills. Eager to secure a responsible career opportunity to fully utilize training and skills for departmental success.
Overview
4
4
years of professional experience
Work History
Correctional Officer
South Florida Reception Center
01.2024 - Current
- Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of cells and common areas to identify security breaches or safety hazards.
- Responded swiftly to disturbances, employing de-escalation techniques to maintain order within the facility.
- Collaborated with staff to develop strategies for managing inmate behavior and enhancing rehabilitation efforts.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Cashier/Manager - Customer Service
Petsmart
10.2022 - 01.2023
- Counting the safe at the end of the night
- Requesting price checks
- Honoring coupons
- Counting all tills and making sure they’re all ready for the next opening day
Receptionist/Accountant
Bliss and Nyitray
11.2021 - 11.2022
- Greeting visitors
- Managing security and telecommunications systems
- Handling queries and complaints via phone, email and general correspondence.
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Managing meeting room availability
- Receiving, sorting, distributing and dispatching daily mail
- Handling transcription, printing, photocopying and faxing
- Recording and maintaining office expenses
- Managing office inventory such as stationery, equipment and furniture
- Maintaining safety and hygiene standards of the reception area
Education
High School Diploma - undefined
Florida Virtual School Flex
06.2023
Skills
- Bilingual/ Spanish and English
- Customer Service
- Computing Skills Such as Excell, Word, Powerpoint, Files, Etc
- Security breach inspecting, and inmate and staff safety
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Correctional Officer
South Florida Reception Center
01.2024 - Current
Cashier/Manager - Customer Service
Petsmart
10.2022 - 01.2023
Receptionist/Accountant
Bliss and Nyitray
11.2021 - 11.2022
High School Diploma - undefined
Florida Virtual School Flex
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