Gabriela Nolasco
Iowa City,IA
Summary
Ambitious individual with a criminal justice education, pursuing opportunities in police services. Developed essential skills through academic training and practical experience, prepared to support law enforcement initiatives and community engagement.
Overview
15
15
years of professional experience
Work History
Correctional Officer
Iowa Medical Classification Center Correctional Facility
07.2025 - Current
- Patrolling, conducting rounds, and performing inmate counts
- Searching inmates, cells, property, visitors, and vehicles for contraband items like weapons or drugs
- Monitoring and directing inmate behavior, movement, and work assignments to ensure compliance with facility rules and policies
- Using de-escalation techniques and behavioral techniques to resolve conflicts and manage inmates
- Ensuring that all areas of the institution meet health and safety standards
Public Safety Dispatcher I, Emergency Communications
University of Iowa Police
02.2025 - 07.2025
- Operates a multi-frequency radio system in accordance with FCC regulations and completes a radio log and other records as required
- Manages multi-line telephone system providing emergency and business information.
- Monitors radio traffic from surrounding local and state law enforcement agencies and relays information to patrol units
- Dispatches duty personnel to requests for assistance or complaints
- Receives and provides information to visitors, faculty, staff, and students
- Relays emergency weather and road information to public safety officers and to other university departments and the university administration as required
Area Supervisor
Ross Dress for Less
06.2020 - 10.2024
- Greeting customers and providing excellent customer service by communicating and engaging with clients on products resulting in customer satisfaction.
- Efficiently communicating with staff through radio headsets about movement on the sales floor and minimizing shrink theft.
Customer Service Associate
ACE Cash Express Inc.
04.2016 - 08.2019
- Filling out personal loans, vehicle loans, and payday loans for customers and actively listening resulting in attending to customers' needs.
- Maintaining store security, and validating large amounts of cash from the safe and registers by monitoring the setting and remaining highly vigilant.
Server and Host
Coco’s Bakery
05.2014 - 04.2016
- Assisting customers by taking their food orders, and inputting them in at a fast pace efficiently resulting in guest satisfaction.
- Delivering hot dishes and drinks out promptly and ensuring that their order was correct by reviewing customers’ orders resulting in control in a high-volume restaurant.
Cashier
Sears
05.2014 - 04.2016
- Processing sales transactions and taking payments such as cash, credit cards, and checks while working at a fast pace and providing customer service.
- Promoting new and current products to customers, assisting them with credit card applications by actively listening to them and accomplishing high sales.
Courtesy Clerk
Vons
01.2011 - 12.2013
- Greeting and welcoming customers while bagging purchases efficiently and assisting them and providing a positive shopping experience.
- Labeling and restocking inventory on the sales floor ensuring all price tags match the displays and that there well presented for customers.
Education
Bachelor of Science - CRIMINAL JUSTICE
CAL STATE LOS ANGELES UNIVERSITY
Los Angeles, CA05.2024
Associate of Science - ADMINISTRATION OF JUSTICE, SOCIAL AND BEHAVIORAL SCIENCES
PASADENA CITY COLLEGE
Pasadena, CA05.2022
Some College (No Degree) - Criminal Justice
COLLEGE OF THE CANYONS
Santa Clarita, CASome College (No Degree) - Criminal Justice
EAST LOS ANGELES COLLEGE
Los Angeles, CASkills
- Customer service skills
- Teamwork skills
- Problem solving
- Multitasking
- Microsoft Office
- Bilingual in English and Spanish
- Radio communications
- Effective communication
- Active listening
- Inmate behavior modification tactics
- Self-defense tactics
- Contraband inspections
- First aid and CPR certified
Community Service
- Volunteering and helping others out
- Police Explorer for the Pasadena Police Department, completed a six-month academy
- Received two certifications for completing the Explorer Academy and perfect attendance
- Promoted to Corporal Explorer, leading a group of individuals
- Passions include traveling, outdoor activities, and learning new things
Projects
Criminal Justice Perspective paper, 02/01/24 Youth presentation on Juvenile delinquency, 12/01/23 Literature Review paper on the causes of Juvenile gangs, 12/01/22
Coursework
- Crim 3010, Written Communication in Criminal Justice
- Crim 4280, California Criminal Justice Policy
- Crim 4920, Advanced Criminal Justice Theory and Practice
Timeline
Correctional Officer
Iowa Medical Classification Center Correctional Facility
07.2025 - Current
Public Safety Dispatcher I, Emergency Communications
University of Iowa Police
02.2025 - 07.2025
Area Supervisor
Ross Dress for Less
06.2020 - 10.2024
Customer Service Associate
ACE Cash Express Inc.
04.2016 - 08.2019
Server and Host
Coco’s Bakery
05.2014 - 04.2016
Cashier
Sears
05.2014 - 04.2016
Courtesy Clerk
Vons
01.2011 - 12.2013
Bachelor of Science - CRIMINAL JUSTICE
CAL STATE LOS ANGELES UNIVERSITY
Associate of Science - ADMINISTRATION OF JUSTICE, SOCIAL AND BEHAVIORAL SCIENCES
PASADENA CITY COLLEGE
Some College (No Degree) - Criminal Justice
COLLEGE OF THE CANYONS
Some College (No Degree) - Criminal Justice
EAST LOS ANGELES COLLEGE