Genesis Rodas De Leon
Reseda,CA
Summary
Motivated professional with 6 years experience in food service and customer service operations and ready for challenging work. I offer a flexible schedule, attention to detail and willing to go above and beyond to ensure guest experiences.
Overview
1
1
Language
6
6
years of professional experience
Work History
Barback
Zero Lounge
Hollywood, CA
11.2024 - 07.2026
- Prepared and stocked bar supplies for efficient service during busy shifts.
- Assisted bartenders with drink preparation and presentation to enhance customer experience.
- Maintained cleanliness of the bar area, ensuring a tidy environment for patrons.
- Organized inventory and restocked items.
- Engaged with customers, providing friendly service and responding to inquiries promptly.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Successfully managed multiple tasks simultaneously while providing quality service.
Server
Los Angeles Tennis Club
Hancock Park, CA
08.2023 - 03.2025
- Maintained cleanliness and organization of dining areas and service stations.
- Trained new servers on club policies and customer service standards.
- Engaged with members to create a welcoming atmosphere at events.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Brentwood Country Club
Brentwood, CA
08.2022 - 07.2023
- Managed food and beverage orders efficiently during peak hours.
- Engaged with members to create a welcoming atmosphere at events.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
Server
The Spot Hookah Lounge
Encino, CA
11.2021 - 08.2022
- Provided exceptional customer service to enhance guest experiences.
- Educated customers on hookah types, flavors, and usage techniques.
- Handled cash transactions accurately and processed payments efficiently.
- Maintained accurate records of sales transactions for end-of-day reports.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Served large groups and private parties, coordinating with the kitchen to ensure seamless service.
Barista
Coffee Bean & Tea Leaf
Encino, CA
04.2020 - 12.2021
- Prepared a variety of specialty coffee beverages to customer specifications.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted customers with menu selections and product recommendations.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Skills
- Inventory organization
- POS system operation
- Customer engagement
- Training and mentoring
- Team collaboration
- Cleanliness maintenance
- Order accuracy
- Effective communication
Languages
Spanish
Professional
Timeline
Barback
Zero Lounge
11.2024 - 07.2026
Server
Los Angeles Tennis Club
08.2023 - 03.2025
Server
Brentwood Country Club
08.2022 - 07.2023
Server
The Spot Hookah Lounge
11.2021 - 08.2022
Barista
Coffee Bean & Tea Leaf
04.2020 - 12.2021