Genesis Rodriguez
New York,NY
Summary
I am seeking a position that will enhance my knowledge and skills, providing valuable experience for future career opportunities. I possess strong communication skills, effective listening abilities, and excellent interpersonal and organizational capabilities. I am committed to ethical decision-making and am fluent in both Spanish and English.
Overview
8
8
years of professional experience
Work History
Paraprofessional Substitute
New York Department Of Education
New York, NY
11.2022 - Current
- Attended staff meetings to discuss best practices and new developments in special education services.
- Provided support for English Language Learners through language translation services or other accommodations as needed.
- Maintained accurate records of student performance, attendance, and behavior
- Provided instructional support to students with special needs in a classroom setting.
- Provided one-on-one assistance to students requiring extra help in classwork or homework assignments.
- Collaborated with classroom teacher on the development of instructional strategies that met the needs of diverse learners.
Cashier
Marshalls
Manhattan, NY
11.2019 - 06.2020
- Greeted customers and determined their specific needs by following up and generating repeat business by encouraging customers to return.
- Demonstrated proficiencies in telephone within a high-volume environment.
- Addressed concerned/upset/angry guests researched and rapidly solved.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
Front Desk Associate
Blink Fitness
Bronx, NY
04.2016 - 01.2017
- Greeted guests upon arrival and provided excellent customer service.
- Answered phone and emails to make reservations and take guest information.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Processed guest payments through cash registers or credit card machines in an accurate manner.
- Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up.
- Monitored lobby activity throughout shift to ensure safety of guests and staff members.
Education
Associate of Arts - Education
Bronx Community College of The City University of New York
The Bronx, NY05-2026
GED -
Bronx Community College of the City University of New York
The Bronx, NY06-2020
Skills
- Student Supervision
- Teacher Support
- Special Education Support
- Behavior Modification
- Calm and Patient Demeanor
- Transition planning
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Paraprofessional Substitute
New York Department Of Education
11.2022 - Current
Cashier
Marshalls
11.2019 - 06.2020
Front Desk Associate
Blink Fitness
04.2016 - 01.2017
Associate of Arts - Education
Bronx Community College of The City University of New York
GED -
Bronx Community College of the City University of New York
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