Genesis Rodriguez
Macungie,PA
Summary
Driven and reliable professional with a diverse background spanning customer service at Marshalls to supporting physical therapy at Body Zone. Excelled in teamwork, problem-solving, and time management, significantly enhancing client satisfaction and operational efficiency. Demonstrated commitment to results through activity planning for youth at Luz Naciente Church.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Marshalls
Allentown, USA
02.2022 - Current
- Focus on providing quality customer service by greeting customers with a smile and providing assistance
- Rotate clothing areas, controlled damages and un-ticketed items
- Receive payments by cash, credit/debit cards, and vouchers
Physical Therapy Aide
Body Zone
Wyomissing, USA
08.2023 - 05.2024
- Help therapists and techs with various tasks: set up/break down; cleaning tools, equipment and tables; complete exercise grids
- Learn various therapeutic exercises and proper form
- Help maintain safety and sanitary conditions in the clinic
Observer
Connective Intervention Services
- Observe the Physical Therapist Provide her services to her clients
- Arrive on time to sessions and dress appropriately
- Take notes throughout the session
Intern SPT
Robbins Rehabilitation
Allentown, PA
10.2024 - 11.2024
- Collaborated with other healthcare professionals to ensure the best possible care was given to the patients.
- Greeted patients upon arrival and helped them with exercises.
- Provided encouragement and support to motivate patients throughout their rehabilitation process.
Education
Bachelor of Science - Kinesiology
The Pennsylvania State University
Reading, PA05.2024
Skills
- Problem-solving
- Teamwork and collaboration
- Reliability and punctuality
- Time management
Volunteer Experience
Luz Naciente Church, Allentown, PA, Pathfinder Sub-director, 03/22, 04/22, Provide encouragement to 20 children ages ranging from 10-16, Organize weekly activities including educational lessons and exciting exercises to keep them motivated
Languages
- English, Fluent
- Spanish, Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Intern SPT
Robbins Rehabilitation
10.2024 - 11.2024
Physical Therapy Aide
Body Zone
08.2023 - 05.2024
Customer Service Associate
Marshalls
02.2022 - Current
Observer
Connective Intervention Services
Bachelor of Science - Kinesiology
The Pennsylvania State University
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