Genesis Rodriguez
Kissimmee,FL
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant/Front Desk Receptionist
Windermere Medical Center
Windermere
07.2020 - Current
- Verify patient information by interviewing patient, recording medical history, confirming purpose of visit. Perform preliminary physical tests; take blood pressure, weight, and temperature; reporting patient history summary. Prepare patients for the health care visit by directing and/or accompanying them to the examining room. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. Prepping the provider's charts, scribing for the providers when needed, keeping supplies ready by inventorying stock, placing orders, verifying receipts. Assisted with PAP Smears. On the Urgent Care side, give medications both IV and IM, Covid test via both Blood and PCR, Flu, Mono, BV, etc. On occasions, I've started IV hydrations and pushed medications via IV. Calling insurances to get prior authorizations, for patients' medications needed. Communicating with patients via Doctible/phone call.
Front Desk Receptionist
Pediatrics of Central Florida
Kissimmee
01.2019 - 11.2019
- Answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup. Assist new applicants who come into the building to apply for positions, including providing them with applications, pens, and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi passwords.
Medical Assistant
World of Pediatrics
Kissimmee, FL
05.2018 - 01.2019
- I did my internship here right out of college, and I mainly checked insurances, checking in and outpatients, vitals, took chief complaints, checked patient records, screened and follow up on the patient result, prepared the patient for exams, maintained immunization records/medication records, assist the physician with routine exams and specimen collections.
Education
Associate of Science - Medical Assistant
Florida Technical College
Orlando, FL05-2018
Skills
- Aseptic Technique
- Surgical Tray Set-Ups
- Patient Preparation for Examination
- Instrument Sterilization
- Specimen Collection
- Pre-Operative/Post-Operative Care
- Throat Cultures
- Basic Wound Care
- Staple Removal/Suture Removal
- Injections
- Insurance verification
- EKG & Vital Signs
- Snellen Eye Chart
- Front Desk Duties
- HIPAA Trained
- Charting/Records Management
- Telephone Triage
- Fluoride treatment kids
- IV Hydrations/ Medications
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Phlebotomy
Certification
American Heart Association – CPR Certified Expires 08/2028
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant/Front Desk Receptionist
Windermere Medical Center
07.2020 - Current
Front Desk Receptionist
Pediatrics of Central Florida
01.2019 - 11.2019
Medical Assistant
World of Pediatrics
05.2018 - 01.2019
Associate of Science - Medical Assistant
Florida Technical College