Genesis Rodriguez Acosta
Summary
A motivated member of a team with a demonstrated ability to deliver exceptional engagement service and drive. Great communication skills, bilingual (English and Spanish), active listener, able to work under pressure, self-motivated, top-performer and result-oriented Amazonian. Strong cultural experience and exceptionally strong track record of success in operation. Seeking to leverage my organizational skills to contribute to a dynamic team and enhance overall performance.
Overview
10
10
years of professional experience
Work History
Assistant Teacher
Amazing Kids Academy LLC
Philadelphia, PA
02.2023 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Director's Secretary
Libby's Day Care Center
Philadelphia, PA
04.2019 - 12.2021
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to families
- Scheduled follow up calls with potential families to gain interest in scheduling appointments.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided comprehensive support to new staff, facilitating faster integration into team.
FC Associate
Amazon -Prime Now
Philadelphia, PA
03.2017 - 05.2019
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
Receptionist
Any Time Auto Center
Philadelphia, PA
01.2015 - 02.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
Education
CDA Early Childhood Education -
Esperanza Eastern University
Philadelphia PA04-2020
High School Diploma -
Walter D Palmer
Philadelphia PA06-2011
Skills
- Customer service
- Time management
- Organization skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- Teamwork and collaboration
- Flexible and adaptable
- Verbal and writing communication
Timeline
Assistant Teacher
Amazing Kids Academy LLC
02.2023 - Current
Director's Secretary
Libby's Day Care Center
04.2019 - 12.2021
FC Associate
Amazon -Prime Now
03.2017 - 05.2019
Receptionist
Any Time Auto Center
01.2015 - 02.2017
CDA Early Childhood Education -
Esperanza Eastern University
High School Diploma -
Walter D Palmer