Genesis valcin
Lubbock
Summary
Dynamic and results-driven professional with experience at DSW Shoe Warehouse, excelling in transaction processing and effective communication. Proven ability to enhance customer satisfaction and streamline operations. Passionate about problem-solving and team collaboration, consistently achieving productivity standards while maintaining a positive environment. Certified in CPR and First Aid, ensuring safety in all interactions.
Overview
5
5
years of professional experience
Work History
Cashier
DSW Shoe Warehouse
Lubbock
02.2025 - 09.2025
- Processed customer transactions efficiently and accurately at a busy retail store.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area throughout shifts.
- Handled cash, credit, and digital payments while ensuring transaction security.
- Helped customers find specific products, answered questions, and offered product advice.
Curbside Curbie
H-E-B
Spring
09.2022 - 05.2023
- As An Estore Curbie, You Will Retrieve Ecommerce Online Orders From Their Put Away Locations And Transport Them To The Customer.
- Uses A Digital Tool To Retrieve And Review Customer Orders
- - Communicates Order Changes / Adjustments To Customer
- - Packages / Transports/ Loads Groceries / Merchandise From Holding Areas To Customer's Vehicle
- - Minimizes Shrink Through Careful Handling Of Product
- - Achieves Productivity Standards
Hostess
Uncle Julio's
Spring
11.2021 - 04.2022
- Responsibilities Include Greeting Guests, Providing Accurate Wait Times And Escorting Customers To The Dining And Bar Areas.
- For This Role, You Should Have Solid Organizational And People Skills To Make Sure Our Guests Have A Positive Dining Experience From The Moment They Arrive Till Their Departure.
Lifeguard
Aquatic Management of Houston
Houston
06.2020 - 08.2021
- Certified Lifeguard By The American Red Cross With 4 Years Of Experience Supervising Swimming Pool Areas And Ensuring Patrons Safety.
- Highly Skilled Swimmer And Excellent Communicator, Experienced In Maintaining Pool Area Free From Hazards.
- Certified In CPR And First Aid.
Education
High School Diploma -
Klein Oak High School
Spring05-2022
Bachelor of Arts -
Texas Tech University
Lubbock, TXundefined
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Skills
- Effective communication
- Determination
- Persistence
- Passionate
- Active listener
- Retail operations
- Transaction processing
- Problem solving
- Time management
- Team collaboration
Accomplishments
AFROTC Field Training Completion Award
Timeline
Cashier
DSW Shoe Warehouse
02.2025 - 09.2025
Curbside Curbie
H-E-B
09.2022 - 05.2023
Hostess
Uncle Julio's
11.2021 - 04.2022
Lifeguard
Aquatic Management of Houston
06.2020 - 08.2021
High School Diploma -
Klein Oak High School
Bachelor of Arts -
Texas Tech University