Genesis Wellington
Van Nuys,CA
Summary
- Highly motivated and dedicated healthcare professional seeking a Clinical Manager position. Bringing extensive experience in coordinating healthcare services and providing excellent patient care. Proven leadership abilities, strong communication skills, and a passion for delivering exceptional healthcare outcomes.
Overview
5
5
years of professional experience
Work History
Administrative Assistant II - FLOAT
UCLA Health
Westwood , CA
01.2024 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls/emails while greeting patients, resulting in effective business correspondence.
- Maintained accurate department and customer records.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided secretarial and office management support while building cooperative working relationships.
Clinical Services Coordinator
BlueShield of California
Woodland Hills, CA
08.2019 - 07.2023
- Successfully organized and executed daily activities of healthcare facilities, collaborating with directors, case managers, supervisors, and other managers.
- Demonstrated exceptional problem-solving skills while resolving a high volume of incoming calls concerning members' needs.
- Effectively managed staff and maintained smooth communication across various departments.
- Provided outstanding customer service under pressure, ensuring a positive experience for patients and healthcare providers.
- Proficiently performed data entry, handling high-risk member information and verbal HIPAA authorizations for case creation.
- Coordinated referrals and appointments for the classic care management team and licensed medical personnel.
Education
RCFE Administrator Certification - Course #: 672808035950
Assisted Living Training Center
Los Angeles, CA12.2023
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
Tucson, AZ05.2023
Received BLS/CPR Certificate. E Card Code: 235413304515 -
American Heart Association
Panorama City, CA02.2023
LA Fire Card Obtained On 1/31/2023 -
LA Fire Card Inc
Los Angeles, CA01.2023
Received CNA License On 6/2021 License #: 01204835 -
St Jude Nursing School
Panorama City 06.2021
High School Diploma -
Ulysses S Grant
Valley Glen 06.2013
Skills
- Effective leader with a track record of successfully coordinating healthcare services
- Exceptional problem-solving abilities, always seeking proactive solutions
- Strong communication skills, fostering a positive and collaborative work environment
- Ability to work independently and as a valuable team player
- Detail-oriented and committed to delivering high-quality patient care
- Demonstrated dedication to meeting targets and deadlines
- Flexibility in scheduling, available for weekends, evenings, overnights, and overtime
- Willingness to travel up to 20 miles to support healthcare operations
Timeline
Administrative Assistant II - FLOAT
UCLA Health
01.2024 - Current
Clinical Services Coordinator
BlueShield of California
08.2019 - 07.2023
RCFE Administrator Certification - Course #: 672808035950
Assisted Living Training Center
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
Received BLS/CPR Certificate. E Card Code: 235413304515 -
American Heart Association
LA Fire Card Obtained On 1/31/2023 -
LA Fire Card Inc
Received CNA License On 6/2021 License #: 01204835 -
St Jude Nursing School
High School Diploma -
Ulysses S Grant
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