Genesis Young
Summary
Friendly and enthusiastic team member who consistently meets customer service satisfaction goals. Very knowledgeable of technology and computer systems. Sufficient people skills and problem solving abilities. Highly organized and dependable. Fast learner and highly intelligent with a flexible schedule.
Overview
7
7
years of professional experience
Work History
Team Member
Superior Grocers
Inglewood, CA
10.2013 - 08.2014
- Worked hard to learn all required tasks quickly to maximize performance.
- Sought out ways to go above and beyond job requirements.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Answered questions about product availability and shipment times.
- Assessed customer needs and responded appropriately to questions.
Sales Representative
Game stop
Inglewood, CA
09.2013 - 08.2013
- Accounted for all inventory and re-stocked shelves
- Properly handled and timely processed cash and credit card transactions.
- Delivered exceptional customer service through acknowledgement, communication and commitment to quality.
- Stocked shelves with unpacked items, ensuring proper labeling in clear and visible areas.
Customer Service Representative
H&r Block Inc
Gardena, CA
10.2007 - 04.2008
- Provided on going guest services including scheduling appoints and calls or service.
- Processed invoices and billed renewed invoices to clients.
- Directed calls to appropriate individuals.
- Helped drive sales goals and achieve monthly goals.
Education
Associate of Arts - Animation
Santa Monica College
Skills
- Teamwork
- Retail sales
- Customer assistance
- Cheerful and energetic
- Excellent time management
- Dedicated team player
- Flexible
- Tech Savvy
Affiliations
- Freelance Modeling
- Autodesk Maya
Timeline
Team Member
Superior Grocers
10.2013 - 08.2014
Sales Representative
Game stop
09.2013 - 08.2013
Customer Service Representative
H&r Block Inc
10.2007 - 04.2008
Associate of Arts - Animation
Santa Monica College
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